Do you have phone skills and enjoy helping others, including supporting emergency situations and strong problem solving? This is your opportunity to enter into the public sector with a career with the State of California as a Communications Operator.

Night shift, weekend shift or standard working hours shifts available.

Communications Operator – Your Job Duties:

You will work in the Communications Operations / dispatching center for the California State Parks & Rec (State Park System) where you will:

• Monitor emergency communications systems
• Answer calls for service from the public or other agencies and talk through the situation, obtain critical information and determine the level of dispatching needed
• Communicate with Park law enforcement about the matter and dispatch field units on site
• Log incidents
• Provide consistency, direction and knowledge to the public and law enforcement
  

Communications Operator – Required:

• Prior experience in inbound call center (minimum 2 years) or dispatching (minimum 1 year)
• Ability to maintain composure under stress to navigate emergency situations
• Capture and type information
• Work quickly and with urgency
• Ability to pass a drug test and background check prior to hire

Communications Operator – You Might Have:

• Former Military Veteran with radio equipment experience or Air Traffic Controller experience (preference in the hiring process will be given to Veterans)

Upon hire, you will be assigned a mutually agreeable work schedule, which may include a weekend shift or night shift, at your choosing.

Benefits for You:

• Starting compensation $4,508 per month ($54,096) plus overtime eligibility for all hours worked over 8 hours per day.
• Medical, dental and vision insurance with generous contribution towards premium (Kaiser, Blue Cross, Blue Shield, United Healthcare and Western Health Advantage options)
• A great retirement! Automatic retirement participation with 32% state contribution towards your retirement in Calpers (2% at 57 years old)
• Paid holidays and generous vacation and time off package