Mortgage Loan Servicing Administrative Assistant
Mortgage Loan Servicing Administrative Assistant - Cumming, GA
At Guaranty Home Mortgage Corporation, we believe the skills, knowledge and positive attitude of the great people that join us is essential to the continued success and growth of our company. Since 1986, Guaranty Home Mortgage has been a market leader in residential mortgage lending. Locally owned and operated, we make dreams of home-ownership come true.
We currently have an opening for a Mortgage Loan Servicing Administrative Assistant opportunity in a team-oriented environment that focuses on providing exceptional customer service. This position will be responsible for developing spreadsheets, importing data, creating reports, monitoring and updating MERS system of record, processing purchases, oversite of sub-servicer in various capacities, and providing customer service for borrowers.
Duties will include, but not be limited to:
Maintain borrower/loan detail in FICS Mortgage Servicer Software Systems
Writing Reports using Crystal Report Generator
Auditing Servicing loan files in multiple software Systems, i.e. FICS, LPS,
Reconciliation/balancing detail of various accounts using Microsoft Access and Excel
MERS Processing with Daily monitoring and updating as well as monthly audit review and reconciliation.
Processing loan purchases
Mortgage Servicing Customer service
Requirements:
High school diploma or equivalent required.
Must be Proficient in Microsoft Excel, knowledge of Microsoft Access with some basic programing logic (query and report writing) *exposure to Crystal reports a plus
Exceptional customer service skills
Detail and Task oriented
Experience with Servicing Mortgages, or exposure to Mortgage Processing and/or Banking Experience helpful.
Why Guaranty Home Mortgage…
Guaranty Home Mortgage fosters a fun and friendly work environment.
We are interested in the health and well-being of our employees, offering the following benefits to regular, full-time employees:
Medical, Dental, Vision, Insurance
Company paid for Life Insurance, Short-Term Disability and Long-Term Disability Insurance
401(k) Plan
Vacation, Sick and Holiday Pay
We believe in giving back to our community and support many local non-profit organizations through funds and volunteer efforts.