Tapville Social Guest Ambassadors make the first impression and set the tone for a simple, hassle-free guest experience. Guest Ambassadors embody Tapville's Core Values and work both independently and collaboratively to deliver Tapville Social’s operating and Five-Star service standards.

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary We are seeking an experienced Server to join our team! The Server is the face of our restaurant and plays an integral role in our customer’s dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks. The ideal candidate is friendly, outgoing, and has fantastic attention to detail.

Responsibilities:

Represent Tapville's Core Values

Answer phones within two rings, answering questions and taking reservations in a friendly and efficient manner

Manage waitlist and prepare seating assignments prior to service

Greet guests in a friendly and professional manner and escort them to their table

Thank and re-invite departing guests

Ensure guests receive Tapville's Five-Star guest experience; follow up on any issues and complaints to maximize guest satisfaction

Execute role-specific Tapville Social brand operating procedures

Organize, stock, and clean station

Adhere to all safety and sanitation procedures

Physical Requirements:

Must be at least 19 years old

Able to work flexible shifts and schedules, inclusive of weekends and some holidays

Able to stand for up to 10 hours per day

Able to exert fast-paced mobility to accomplish tasks. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

Ability to work within the following conditions: wet floors, temperature extremes, and loud noise

Maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards

Skills & Qualifications:

Hard-working, team player

Good communication skills

Capable of performing calmly and effectively under pressure