Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

You don’t just “work the front desk.” You set the tone for the entire experience.

If you naturally connect with people, know how to read a room, and can turn a first-time guest into a loyal member, keep reading.

We’re looking for someone who brings energy, confidence, and intention to every interaction. Someone who understands that hospitality and sales go hand in hand and takes pride in delivering both at a high level.

What You’ll Be Known For

Creating an environment where guests feel welcomed, valued, and taken care of from the moment they walk in

Owning the phone. Clear, upbeat, and confident every time

Turning conversations into connections and connections into memberships

Following through. Not letting details slip, not letting opportunities pass

Hitting goals and holding yourself accountable to results

What You’ll Do

Deliver a consistent 5-star experience from check-in to check-out

Build real rapport with guests and members

Guide guests through our membership program with confidence

Retain members by creating an experience they don’t want to leave

Support daily operations while keeping the energy high and the pace strong

What We’re Looking For

Strong communicator with a natural ability to connect and influence

Sales-minded and motivated by performance and results

Reliable, coachable, and able to take feedback and apply it quickly

Comfortable working in a fast-paced environment and managing multiple priorities

Professional, positive, and composed under pressure

Previous hospitality or customer-facing experience required

Schedule Expectations

30–35 hours per week

4–5 shifts per week

Must be available for a mix of mornings, evenings, and weekends

Flexible, open availability is strongly preferred

Reliable transportation required (ability to support both locations)

Compensation & Growth

Competitive hourly pay

Guaranteed $1/hour increase every 6 months with strong performance and attendance

Performance-based bonuses tied to membership sales

Benefits

Free monthly massage or facial

Paid Time Off

Medical, Dental, and Vision options

401(k) with up to 4% match

Employee Assistance Program (Massage Heights Family Fund)

Why This Role Matters This is more than a front desk position. You are a key driver of the business. The experience you create directly impacts retention, growth, and the success of the entire team.

If you’re someone who takes ownership, thrives in a goal-driven environment, and wants to grow with a team that actually invests in you, we want to meet you.