Benefits:

401(k)

Bonus based on performance

Employee discounts

Paid time off

Training & development

Location: Altoona, Iowa | Full-Time Position

About Us

At SkinFusion, we deliver results-driven, customized aesthetic treatments in a modern, client-centered environment. Our team is growing—and we're seeking a high-energy, service-oriented individual who can flex to the ever-changing needs of our medspa.

Role Summary

The Guest Experience Manager plays a critical role in delivering an exceptional client journey from the moment they walk in the door to long after they leave. This position blends front-desk responsibilities with backend operations and creative marketing duties.

Key Responsibilities

· • Front Desk Operations: Greet clients warmly, manage check-in/check-out, and ensure a seamless scheduling experience

· • Phone & Email Management: Answer inquiries with professionalism and clarity

· • Lead & Client Management: Follow up with prospects, nurture client relationships, and support retention

· • Marketing Support: Assist in maintaining and executing a marketing calendar, including content coordination and social media engagement

· • Event Planning: Help plan, organize, and execute client events and in-clinic promotions

· • Inventory Oversight: Track product usage and reorder supplies as needed

· • Additional Duties: Provide general clinic support as needed—flexibility is key!

What We're Looking For

· • Motivated self-starter who thrives in a fast-paced environment

· • Exceptional communication skills and a cheerful, outgoing personality

· • Highly organized and detail-oriented

· • Comfortable working autonomously with minimal supervision

· • Willingness to adapt to evolving needs of the clinic

How to Apply

Ready to bring your energy, organization, and creativity to SkinFusion? Send your resume and a brief note telling us why you’d be a great fit to nikki@skinfusionfx.com.

We can't wait to meet you!