Benefits:

Employee discounts

Opportunity for advancement

Training & development

Guest Port Services Agent Concord Shore Services | New Orleans, LA and Mobile, AL Part-time | Year-round |

About the role Be the first smile cruise guests see. Our Guest Port Services Agents welcome guests at the cruise terminal and help make boarding day and return day smooth, friendly, and stress-free.

What you'll do

Greet guests warmly and answer their questions

Check cruise documents and photo ID

Check guests in on our computer system

Direct guests through check-in, security, customs, and luggage areas

Help guests find luggage and complete lost luggage forms

Welcome VIP guests and sign in visitors

Set up and tidy your work area each day

Possible key Functions could be directional, wheel Chair assist, checking in guests, meeting and greeting guests.

What we're looking for

A friendly, professional, team-first attitude

Customer service experience is a plus, but not required

Comfortable on a computer, with good typing skills

Detail-oriented, with clear English communication skills

Able to stand for a full shift

Calm and steady in a fast-paced setting

Flexible availability, including weekends and holidays, based on ship schedules

TWIC card required

Why join us Flexible part-time schedules, a welcoming team, and the chance to share true Gulf Coast hospitality with guests from around the world.