Job Description

The Guest Room Attendant is responsible for maintaining guest rooms in accordance with company and departmental standards while ensuring the security and integrity of guest accommodations and their contents.

Key Responsibilities:

• Execute comprehensive cleaning and maintenance of assigned guest rooms according to established company and departmental standards, including:

- Changing and properly securing bed linens

- Collecting soiled bath linens and replenishing with fresh, sanitized linens

- Dusting and sanitizing all hard surfaces

- Vacuuming and maintaining carpeted areas

- Thoroughly cleaning bathroom fixtures including sinks, countertops, bathtubs, showers, and toilets

- Restocking room amenities including tissues, toiletries, and other guest supplies

• Prepare and stock supply carts with all necessary cleaning materials and supplies prior to room service

• Maintain accurate room status documentation and complete all required departmental paperwork in a timely manner

• Communicate maintenance and repair requirements to the housekeeping department promptly

• Address guest requests with professionalism, efficiency, and attention to detail

• Perform additional duties as assigned by management to support departmental operations

Qualifications

Required Qualifications:

• High school diploma or equivalent
• Demonstrated ability to stand and walk for extended periods throughout assigned shifts
• Capability to push, pull, and maneuver supply carts weighing approximately 200 pounds
• Ability to lift and carry items up to 30 pounds on a regular basis
• Physical capability to perform repetitive tasks including kneeling, reaching, stooping, bending, scrubbing, sweeping, vacuuming, and dusting
• Proficiency in the safe and proper handling of cleaning chemicals and hospitality-grade sanitizing agents
• Willingness to obtain and maintain all required certifications and/or licenses as mandated by the organization

Preferred Qualifications:

• Prior experience in guest room attendant or housekeeping positions within hospitality environments
• Familiarity with hospitality industry standards and best practices for guest accommodations

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.