Guest Sales and Service Consultant

Massage Heights - Ingersoll

Guest Sales and Service Consultant

Des Moines, IA
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Free food & snacks

    Health insurance

    Training & development

    Wellness resources

    Opportunity for advancement

    Tuition assistance

    Front Desk Sales Consultant (This Is a Sales Role — Read Before Applying)

    Massage Heights Ingersoll is hiring a Front Desk Sales Consultant. This is not a receptionist role. If you don’t like selling, this will not be a good fit.

    We are looking for someone who is comfortable guiding conversations, handling objections, and closing memberships — both on the phone and in person.

    The Reality of the Role (No Sugarcoating:)

    You will be expected to sell memberships

    You will be measured on conversion rates

    You will receive coaching and feedback

    This is a performance-based role, not an admin position

    If that excites you, keep reading. If that makes you uncomfortable, please do not apply.

    Compensation:

    Starting pay: $15/hour

    $20 commission per membership sold

    Hourly increases based on performance:

    18% conversion → $16/hour

    25%+ conversion → $17/hour

    Strong performers earn $45k–$50k+

    Free massage every month

    This role rewards people who can convert — not people who just “show up.”

    Schedule:

    20–40 hours per week available

    Full-time and part-time options

    Evenings and weekends required

    Shifts fall within:

    Mon–Fri: 9am–9pm

    Sat: 9am–7pm

    Sun: 10am–6pm

    Schedules are predictable and posted in advance.

    What You’ll Be Doing:

    Handling warm inbound inquiries (no cold calls)

    Explaining services and memberships clearly and confidently

    Guiding guests toward consistent care

    Closing memberships and tracking results

    Answering phones with confidence and energy

    Following sales processes and conversion metrics

    Who is a good fit:

    This role is a strong fit if you have experience in:

    Restaurant or hospitality service (servers do very well here)

    Retail or membership sales

    Guest-facing roles where persuasion matters

    You should be comfortable:

    Talking on the phone

    Asking for the sale

    Being coached

    Being accountable to numbers

    Who will NOT be a good fit:

    Someone looking for a quiet front desk job

    Someone who dislikes sales or performance metrics

    Someone who wants admin-only responsibilities

    Someone uncomfortable with feedback or coaching

    Perks & Benefits:

    Paid training

    Employee discounts

    Complimentary monthly massage

    Opportunity to grow within a broader wellness business ecosystem

    Final Note

    We are not looking for “everyone.” We are looking for someone who wants to perform, grow, and be rewarded for results.

    If that sounds like you, apply!