Job Description

As the cheerful gatekeepers of our luxury resort, our Guest Service Coordinators welcome guests with effortless charm and a touch of magic. From smooth check-ins to solving every requests, you turn every visit into a delightful, enchanted stay—making guests feel as if they’ve stepped into a vacation fairy tale.

• Welcome guests with warmth and flair, ensuring every arrival feels like the start of a storybook getaway.
• Manage check-ins, check-outs, and reservations with polished efficiency and a sprinkle of hospitality magic.
• Assist guests with questions and special requests, from the ordinary to the delightfully unexpected.
• Coordinate with housekeeping, concierge, and other departments to keep the resort running smoother than a swan on a still lake.
• Maintain an impeccably tidy and inviting front desk area, serving as the elegant heartbeat of the guest experience.

Pay $19 / hour

Additional Benefits:

• Free Parking
• Free Team Member Cafeteria
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Qualifications

• 1 year experience in same or similar role.
• Ability to clearly and pleasantly communicate in English, both orally and in writing.
• Ability to perform assigned duties with attention to detail .
• Ability to interact in a polite, professional, and engaging manner.
• Experience in a luxury environment is preferred.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.