Benefits:

Employee discounts

Guest Service Representative (Afternoon & Overnight Shifts) Cobblestone Inn & Suites – Ambridge, PA

We are seeking a reliable, detail-driven Guest Service Representative who takes pride in completing their work to a high standard. This role is best suited for individuals with strong attendance, a solid work ethic, and a commitment to doing the job right every time. Afternoon and/or overnight availability is required, including weekends and holidays.

Position Overview: You will manage front desk operations, ensure accurate records, and provide professional guest service. This position requires consistency, attention to detail, and the ability to work independently—especially during overnight shifts.

Key Responsibilities:

Washing, Drying, folding and storing laundry (Sheets and towels)

Greet and assist guests professionally

Handle check-ins, check-outs, and reservations accurately

Maintain organized and precise records

Monitor property activity and ensure guest safety overnight

Resolve guest concerns promptly

Complete shift reports and communicate with team members

Maintain lobby and light upkeep as needed

Be The Hotel.

What We’re Looking For:

Strong attendance is REQUIRED – dependability is critical

High attention to detail and accuracy in all tasks

Pride in completing duties thoroughly and correctly

Professional appearance and demeanor

Consistent, verifiable work history

Ability to work independently and make sound decisions

Availability for afternoons, overnights, weekends, and holidays

Prior hotel or customer service experience preferred

Must be 21+ and able to use stairs while carrying up to 20 lbs.

Schedule:

Afternoon (3pm-11pm) & Overnight (Night Audit 11pm-7am) shifts

Weekends & Holidays required

Only applicants with strong attendance records and proven reliability will be considered. If you take pride in your work and show up ready to perform every shift, we encourage you to apply.

Pay: $13.00 – $16.00 per hour Benefits: Employee discount, free parking

Application Question: Do you have reliable transportation to and from work 7 days a week? (Public transportation is not considered reliable)

Work Location: In person

Benefits:

Employee discount

Free parking

Shift availability:

Night Shift (Preferred)

Overnight Shift (Preferred)

Ability to Commute:

Ambridge, PA 15003 (Required)

Work Location: In person