Join the Bridge Hotel Partners team as a Guest Services Agent, where you'll be an integral part of crafting memorable experiences for every guest. At our company, we blend decades of industry expertise with a commitment to innovation, providing you with the perfect environment to grow and thrive. As a Guest Services Agent, you'll manage check-ins and check-outs, handle inquiries, process payments, and address any guest concerns with warmth and efficiency. Your role is vital in ensuring guests feel welcomed and valued throughout their stay. We're seeking individuals who are passionate about hospitality and eager to make a difference. Whether you're interested in part-time or full-time opportunities, you'll find a supportive and encouraging environment with us. With a focus on employee growth and flexible work arrangements, Bridge Hotel Partners is dedicated to your success and well-being. If you're ready to be part of a team that values your contributions and invests in your future, we invite you to apply today. Responsibilities: • Welcome guests with a warm smile and ensure a seamless check-in and check-out process. • Respond promptly and courteously to guest inquiries, providing accurate information and solutions. • Handle guest payments efficiently, ensuring accuracy and confidentiality at all times. • Address and resolve guest concerns with empathy, ensuring their satisfaction and comfort. • Collaborate with team members to maintain a clean, organized, and welcoming front desk area. • Assist in coordinating guest services, such as transportation and special requests, to enhance their stay. • Keep detailed records of guest interactions and transactions for seamless service continuity and follow-up. Qualifications: • To be considered for the Part-Time Guest Services Agent position in Waco, TX, US, prior experience in hospitality and customer service is required. • The ideal candidate will excel in creating a warm and inviting environment for guests, showcasing exceptional customer service skills. • Strong verbal and written communication abilities are crucial for success in this role. • Candidates must have a proven record of reliable attendance, punctuality, and flexibility to work on various shifts, including weekends and holidays. • A High School Diploma or equivalent education level is a must-have qualification for this position in Waco, TX, US. Compensation: $13 - $15 hourly

• Welcome guests with a warm smile and ensure a seamless check-in and check-out process. • Respond promptly and courteously to guest inquiries, providing accurate information and solutions. • Handle guest payments efficiently, ensuring accuracy and confidentiality at all times. • Address and resolve guest concerns with empathy, ensuring their satisfaction and comfort. • Collaborate with team members to maintain a clean, organized, and welcoming front desk area. • Assist in coordinating guest services, such as transportation and special requests, to enhance their stay. • Keep detailed records of guest interactions and transactions for seamless service continuity and follow-up.