Join our team at Bridge Hotel Partners as a Guest Services Agent, where you'll play a key role in creating unforgettable experiences for our guests. We pride ourselves on our blend of extensive industry experience and a strong commitment to innovation, offering you an ideal environment to develop and excel. As a Guest Services Agent, you'll be at the heart of our operations, managing check-ins and check-outs, answering inquiries, processing payments, and addressing guest concerns with warmth and professionalism. Your efforts will ensure that guests feel welcomed and valued throughout their stay. We’re looking for passionate individuals who are eager to make an impact in the hospitality industry. At Bridge Hotel Partners, we provide both part-time and full-time opportunities within a supportive and encouraging setting. Our commitment to your growth is evident in our flexible work arrangements and dedication to employee success. If you’re ready to join a team that values your contributions and invests in your future, we invite you to apply today. Responsibilities: • Welcome guests with a warm smile and ensure a seamless check-in and check-out process. • Address guest inquiries and requests promptly, ensuring a positive and memorable experience. • Process payments accurately and efficiently, maintaining confidentiality and security. • Collaborate with team members to resolve guest concerns, enhancing overall satisfaction. • Maintain a clean and organized front desk area, reflecting our commitment to excellence. • Provide guests with information about local attractions and services, enhancing their stay. • Assist in managing reservations and room assignments, optimizing occupancy and guest comfort. Qualifications: • Experience in customer service or hospitality, ensuring guests feel welcomed and valued. • Ability to communicate effectively and warmly, both in person and over the phone. • Proven track record of handling payments accurately and maintaining confidentiality. • Strong problem-solving skills to address guest concerns with empathy and efficiency. • Ability to work collaboratively with team members to maintain a welcoming front desk environment. • Experience in managing guest records and transactions for seamless service continuity. • Ability to coordinate guest services, such as transportation and special requests, enhancing their stay. Compensation: $13 - $15 hourly

• Welcome guests with a warm smile and ensure a seamless check-in and check-out process. • Address guest inquiries and requests promptly, ensuring a positive and memorable experience. • Process payments accurately and efficiently, maintaining confidentiality and security. • Collaborate with team members to resolve guest concerns, enhancing overall satisfaction. • Maintain a clean and organized front desk area, reflecting our commitment to excellence. • Provide guests with information about local attractions and services, enhancing their stay. • Assist in managing reservations and room assignments, optimizing occupancy and guest comfort.