Join our team at Candlewood Suites, where we're committed to providing exceptional guest experiences. As a Guest Services Representative, you'll be at the heart of our mission to maintain our reputation for guest satisfaction and cleanliness. You'll engage with guests, addressing their needs and ensuring their stay is memorable. We believe in empowering our team members with the tools and support they need to excel, offering opportunities for growth and development within a collaborative environment. You'll have the chance to contribute to our commitment to excellence by delivering warm, attentive service and creating lasting impressions. Your role will involve handling guest inquiries, managing reservations, and fostering a welcoming atmosphere. We're proud of our team culture, which values inclusivity and teamwork, and we're eager to welcome someone who shares our passion for hospitality. If you're ready to be part of a top-rated hotel and make a tangible impact, we encourage you to apply today. Responsibilities: • Welcome guests with a warm smile and ensure they feel at home from the moment they arrive. • Address guest inquiries and requests promptly, ensuring their needs are met with efficiency and care. • Manage reservations with precision, ensuring all details are accurate and up-to-date. • Collaborate with team members to maintain a clean, organized, and inviting front desk area. • Handle guest check-ins and check-outs smoothly, ensuring a seamless experience for each visitor. • Provide guests with information about hotel amenities, local attractions, and dining options to enhance their stay. • Resolve guest issues with empathy and professionalism, turning challenges into positive experiences whenever possible. Qualifications: • Experience in hospitality or customer service roles. • Ability to communicate effectively, both in person and over the phone. • Proven track record of managing reservations accurately and efficiently. • Ability to handle guest inquiries and requests with a positive, can-do attitude. • Experience in resolving guest issues with empathy and professionalism, turning challenges into positive outcomes. • Ability to collaborate with team members to maintain a clean and inviting front desk area. • Familiarity with local attractions and amenities to provide guests with valuable information and recommendations. Compensation: $17 hourly

• Welcome guests with a warm smile and ensure they feel at home from the moment they arrive. • Address guest inquiries and requests promptly, ensuring their needs are met with efficiency and care. • Manage reservations with precision, ensuring all details are accurate and up-to-date. • Collaborate with team members to maintain a clean, organized, and inviting front desk area. • Handle guest check-ins and check-outs smoothly, ensuring a seamless experience for each visitor. • Provide guests with information about hotel amenities, local attractions, and dining options to enhance their stay. • Resolve guest issues with empathy and professionalism, turning challenges into positive experiences whenever possible.