Appliance Repair Technician - Training Provided
We are looking for Appliance Repair Technician candidates with exceptional customer service skills.
Qualifications
Full Line Appliance Repair (sealed system, refrigeration, cooking, cleaning, laundry)
Training can be provided through our Guinco Certified Appliance Repair Technician Training (GCARTT) Program if needed
Must be able to pass a pre-employment drug screen, criminal background check, and driver’s license check
Must be enthusiastic and customer service focused
Must be able to lift or maneuver 50 pounds and occasionally up to 125 pounds
Being bilingual is a plus
Responsibilities
Accurately diagnose and repair home appliances
Maintain a high level of customer satisfaction
Ability to communicate effectively - with customers, tech support, dispatch routing and management.
Ability to make decisions in a timely fashion
Ability to work both independently and on a team
Basic Computer Skills and iPad working knowledge
Technical/Mechanical Aptitude
Dispatch from your home to customer locations in order to repair residential home appliances
Process transactions related to the in-home repairs
Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.
Why Work for Guinco Service?
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At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.
Exceptional Benefits Offered
Full benefits package
Health insurance (50% paid by the company for employees)
Dental insurance (50% paid by the company for employees)
Vision insurance (50% paid by the company for employees)
Health Savings Account (HSA) (company contributions)
Company Paid Life Insurance
Paid Time Off
Holiday pay
Bereavement Leave
Maternity/Paternity Leave
401k with company match
Long Term Disability (100% paid by the company)
Uniforms (company provided)
Vehicle (company provided)
Company Provided Truck stock
Company Provided Tablet
Additional Info:
We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nation’s two largest appliance parts distributors.
We do in-office part pre-screens and we pre-order parts for the majority of calls run by our field technicians.
We are paperless and all service orders and data are done electronically.
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.