At Millennium Health, we believe our ability to attract the best people helps us transform the science of medication monitoring to improve patient safety and health care for those in need.

Millennium Health, based in San Diego, is a leading health solutions company that delivers timely, accurate, clinically actionable information to inform the right treatment decisions for each patient at the right time.

There has never been a more exciting time to join Millennium. Bright and dedicated people, working together have created Millennium’s success. Our employees are our greatest asset. Provided with state-of-the art tools and technology, a casual and collaborative work environment, our employees share a common goal of improving patients’ lives.

Currently, we have an opportunity for a Junior Account Manager that supports any and all territories within a region. Your primary responsibility will be to educate, service, and train the existing offices on Millennium’s offerings utilizing company approved resources. Your secondary role will be to identify new business opportunities by developing existing relationships and cold calling prospective accounts. The expectation of the Junior Account Manager is to consistently develop sales competencies which will prepare the Junior Account Manager for career development and promotion potential. This position requires the Junior Account Manager to be available for travel up to 100% of the time at the discretion of the Regional Manager.

The following are intended to be examples of the accountabilities for which the person in this position is responsible. This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

• Assist in lead generation and prospecting
• Lead generation through referrals and cold calling
• Schedule and/or arrange UPS/FedEx pick-ups from offices
• Responsible for assisting in growth of new and current business
• Schedule and execute in-service training at customer sites
• Train clinic staff in proper processing of requisitions and sample collection procedure
• Provide regular follow up and refresher training to customers as required
• Ensure all customers are adequately stocked with appropriate supplies at all times
• Provide Management with weekly progress reports
• Plan and execute visits to all existing accounts in the territory on a regular basis
• Identify, communicate and help resolve any service issues, billing issues or customer complaints
• Work as a team with the territory sales rep to ensure excellent on-going customer service and satisfaction with company’s products and services
• As required, assist company in obtaining information missing from requisitions in order to facilitate timely specimen processing
• Develop close working relationship and collaborate with Lab staff, especially Billing & Data Entry
• As required, assist Marketing team with customer surveys and feedback to identify areas for service improvements and enhancement
• Adherence to confidentiality (HIPAA) requirements
• Other duties as assigned
• Regular and reliable attendance

Required Skills

• Excellent interpersonal communication skills
• Polished presentation skills
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Excellent written and oral communication skills
• Ability to work both independently and as part of a team
• Willingness to travel extensively
• Ability to perform overnights during the week
• Ability to work in evenings, late evenings, and weekends on an occasional basis
• Ability to understand the clinical practice environment and work effectively with clinic staff members
• Proven organizational and time / territory management skills
• Ability to multi-task
• Attention to detail and commitment to persistent follow-up
• Clean driving record

Required Experience

• Bachelor’s Degree is required

• Planning and time management experience

• Experience in a sales or customer service function

• Prior field-based position which included a significant travel requirement is desirable

• Prior experience working in a clinic or hospital environment is desirable

  Millennium Health is an Equal Opportunity/Affirmative Action employer and E-Verify participant.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.”

• Excellent interpersonal communication skills
• Polished presentation skills
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Excellent written and oral communication skills
• Ability to work both independently and as part of a team
• Willingness to travel extensively
• Ability to perform overnights during the week
• Ability to work in evenings, late evenings, and weekends on an occasional basis
• Ability to understand the clinical practice environment and work effectively with clinic staff members
• Proven organizational and time / territory management skills
• Ability to multi-task
• Attention to detail and commitment to persistent follow-up
• Clean driving record