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Restorative CNA

Rocket Software

Restorative CNA

Denver, CO
Paid
  • Responsibilities

    Rocket Software is a leading global developer of software products that help corporations, government agencies and other organizations reach their technology and business goals. 1,300 rocketeers on five continents are focused on building and delivering solutions for more than 10,000 customers and partners.

    Rocket Software is looking for a dynamic INFORMATION DEVELOPER III - Technical Writer to join our vibrant, global team of Information Developers. This contributor will bring creativity and enthusiasm for new technologies to our Rocket products. An ideal candidate enjoys the challenge of working closely with team members from many disciplines and continually striving to improve the quality of our product documentation.

    • Write, edit, manage, and publish documentation, including user guides, online help, release notes, reference manuals, APIs, and technical notes for Rocket products.
    • Attend product planning and development meetings.
    • Coordinate with software developers, project managers, quality assurance engineers, and salespeople to create and update product documentation.
    • Participate with the development team in the planning, specification, and testing phases of the product life cycle.
    • Use oXygen XML Editor to author documentation in DITA.
    • Bring fresh, innovative ideas for providing product information to our customers.
    • Participate in task analysis and synthesize complex technical information.

    Required Skills

    • Bachelor's degree in Technical Communication, Journalism, English, or a technical discipline.
    • 3-5 years of writing technical documentation.
    • Fluent in English (American) with a solid understanding of standard grammar rules.
    • Interest in learning new technologies.
    • Aptitude for reviewing product specs, interviewing subject matter experts, and installing and using software products.
    • Experience delivering content through a variety of methods including onscreen text, context-sensitive help, and technical guides.
    • Self-motivated, detail-oriented and possess excellent time management and organizational skills.
    • Proven ability to meet strict deadlines, prioritize work, and manage multiple assignments simultaneously.
    • An understanding of basic technical writing principles including topic-based writing.
    • Possess excellent written and oral communication skills.

    ADDITIONAL/PREFERRED QUALIFICATIONS

    • Degree or certificate in Technical Writing;
    • Proficient in a variety of editing tools and source formats;
    • Knowledge of DITA and oXygen XML Editor;
    • Knowledge of HTML and CSS;
    • Knowledge and ability to work within green screen environments;
    • Knowledge of UNIX-based platforms such as AIX and Linux; and/or

    Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to hr@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

    Required Experience

  • Qualifications
    • Bachelor's degree in Technical Communication, Journalism, English, or a technical discipline.
    • 3-5 years of writing technical documentation.
    • Fluent in English (American) with a solid understanding of standard grammar rules.
    • Interest in learning new technologies.
    • Aptitude for reviewing product specs, interviewing subject matter experts, and installing and using software products.
    • Experience delivering content through a variety of methods including onscreen text, context-sensitive help, and technical guides.
    • Self-motivated, detail-oriented and possess excellent time management and organizational skills.
    • Proven ability to meet strict deadlines, prioritize work, and manage multiple assignments simultaneously.
    • An understanding of basic technical writing principles including topic-based writing.
    • Possess excellent written and oral communication skills.

    ADDITIONAL/PREFERRED QUALIFICATIONS

    • Degree or certificate in Technical Writing;
    • Proficient in a variety of editing tools and source formats;
    • Knowledge of DITA and oXygen XML Editor;
    • Knowledge of HTML and CSS;
    • Knowledge and ability to work within green screen environments;
    • Knowledge of UNIX-based platforms such as AIX and Linux; and/or

    Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to hr@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.