JOB TITLE: RN Case Manager – Baylor On-Call Weekends

DEPARTMENT: Nursing – Field

REPORTS TO: Clinical Care Manager

POSITION SUMMARY:

The RN Case Manager Baylor On-Call is responsible for providing quality care to patients with Gulfside Hospice. The Field includes patients who reside in private residences, assisted living facilities, and skilled nursing homes. The RN Case Manager Baylor On-Call utilizes assessment, intervention, and education to maximize patient comfort and to enhance the quality of life for the patient/family. The RN Case Manager Baylor On-Call oversees and case manages the needs of the patients assigned to them on an on-call basis, Friday 4:00 p.m. to 12:00 a.m., Saturday 8:00 a.m. to 8:00 p.m., and Sunday 8:00 a.m. to 8:00 p.m. This is a full time position working 32 hours with compensation being at 40 hours.

EDUCATION AND QUALIFICATIONS:

Currently licensed in the State of Florida as a registered nurse

Minimum of one (1) years nursing experience in a hospital, home health or hospice setting preferred

Strong ethical standards and an appropriate professional demeanor

Should possess sound critical thinking, time management, technical skills, analytical ability, good judgment, and strong

The ideal candidate is a well-organized and self-directed individual who is a team player

Must have reliable transportation to perform tasks and responsibilities in a timely and appropriate fashion. Must be able to provide proof of automobile insurance and have a valid Florida driver’s license, a copy of which will be placed in their employee file.

ESSENTIAL JOB RESPONSIBILITIES:

Case manages the needs of the patients and families in the field assigned to them

Takes independent action to identify problems

Performs ongoing assessment of physical, psychological, social, and spiritual needs of the patient/family unit and initiates appropriate intervention

Provides and/or oversees supervision of LPN’s, CNA’s, and other assigned staff

Supports policies and procedures

Responsible for completing admissions and hospital referrals as needed.

Support and assist hospice inpatient units or crisis care cases as needed.

Assist with audits or other duties as specified by CCM during down time.

Assists in the orientation of new staff members

Functions as a resource person; provides mentoring and guidance for co-workers and additional staff

Maintains positive working relationships with team members of all disciplines

Attends to patient/family complaints and concerns

Creates and promotes initiatives to develop and strengthen relationships with facility partners

Takes a proactive approach to identifying and resolving potential issues

Educates the community regarding hospice care, philosophy, and concept through individual consultation with persons in the community.

Communicates regularly with the Clinical Care Manager and continuously assesses areas for risk management

Maintains current with organizational and departmental communication via e-mail.

All nursing staff are required to check their e-mail accounts at the start of each shift.

Effectively communicates, collaborates, and coordinates with colleagues and management on issues related to nursing process and service

Creates and implements nursing care plans which are reviewed daily and updated as needed

Considers financial implications in rendering cost-effective nursing care

Ensures professional standards of nursing practice are maintained

Completes required documentation prior to departing from scheduled shift

Actively participates in the IDG (Interdisciplinary Group) and communicates patient needs appropriately to other disciplines when requested

Collaborates with team physician daily on the status of the patient

Performs other duties as requested by the Clinical Care Manager

SKILLS AND COMPETENCIES:

Maintains up to date skill sets as required to care for patients

Possesses ability to multi-task; exhibits adaptability and flexibility in meeting Gulfside Healthcare Services objectives

Ensures compliance with all patient care and documentation standards and regulations

Assists in the implementation and maintenance of the policies and procedures of the nursing department; adheres to and assists in the evaluation of the same

Assists in maintaining federal and state regulatory compliance

Proficient in Electronic Medical Records

COMPANY STANDARDS:

Demonstrates courtesy, respect, sound judgment, and professionalism.

Listens with patience and respect for the other person.

Takes responsibility for own actions and decisions.

Demonstrates honesty and integrity in all dealings.

Maintains a positive attitude and caring spirit.

Makes effective use of work time to accomplish tasks, keeps breaks and socializing to a minimum.

Dependable, trustworthy, and demonstrates appropriate attendance pattern.

Demonstrates concern for the rights, opinions, privacy and confidentiality of others.

Willingly seeks new assignments, assumes additional duties when necessary, and takes independent action to identify problems.

Seeks management involvement when necessary.

Demonstrates prudent use of company resources.

Practices Gulfside’s Mission Statement, Vision Statement, and Core Philosophy in both words and actions.

PHYSICAL DEMAND:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle or feel objects/tools/controls, reach with hands/arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear, taste, or smell. This position requires moving/transferring of bed bound patients who are unable to assist; weight varies up to 250 pounds or more. Specific vision abilities required for this position include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.