Currently, PM Telco, a Robbins-Gioia subsidiary is building a candidate pool of qualified individuals to perform as Avaya Cloud Architect & Design Leads to support government and commercial clients for future needs in support of reference architecture designs to be consumed for global deployments of UC and CC solutions.  Candidates may not be contacted until a need arises.  Opportunities may be located throughout the United States for remote and/or on-site work. The chosen candidate can expect to:

• Act as an Individual Contributor that authors Architecture and Design standards (High Level and Low level) and assists with configuration and implementation of the Architecture Design
• Deploy the Reference Architecture via Automation and fine-tune on an on-going basis
• Act as team lead role on a project with the ability to guide customer and cross-functional internal/partner teams for Cloud Architecture, Design and Project planning
• Support multiple projects at any given time
• Provide management updates and reports on project responsibilities, progress, dependencies, risks and escalations
• Work independently and in the team environments as well as with discipline in a remote/home working environment
• Travel on as needed basis

Required Skills

A Consultant is an exempt customer-facing business professional that provides a variety of information directly to customers for their ongoing programs, new initiatives, strategic planning, and measurement/evaluation in one or more of RG's solutions.  They possess excellent customer service skills, remain current on industry trends, value team work, and have a wide range of interpersonal skills.

Required Experience

To be successful in this role, all candidates must meet the below qualifications to be considered.

5+ YEARS OF PROVEN INDUSTRY EXPERIENCE WORKING WITH AVAYA SOLUTIONS AT ARCHITECTURE, DESIGN, CONFIGURATION AND IMPLEMENTATION LEVEL

STRONG AVAYA UC AND CC EXPERIENCE AT SOLUTION LEVEL SPANNING MULTIPLE AVAYA PRODUCTS

AVAYA ACDS AND/OR ACSS CERTIFICATION

EXPERIENCE WITH THE FOLLOWING:

• TEAM ENGAGEMENT, AURA CORE, EQUINOX, AURA MESSAGING, CC ELITE, CMS, BREEZE, AES, EXPERIENCE PORTAL, OCEANA, AVAYA ANALYTICS, AND OTHERS

INTEGRATION OF AVAYA SYSTEMS WITH OTHER THIRD-PARTY NON-AVAYA ADJUNCTS – CRM, CALL RECORDING, WORKFORCE OPTIMIZATION, AI SOLUTIONS AND OTHERS

COVID-19 VACCINATION

• ROBBINS-GIOIA, LLC REQUIRES ALL EMPLOYEES TO BE FULLY VACCINATED AGAINST COVID-19. BY APPLYING FOR THIS POSITION, YOU UNDERSTAND YOU WILL BE REQUIRED TO VERIFY YOU HAVE BEEN, OR WILL BE, FULLY VACCINATED WITHIN 30 DAYS OF HIRE, OR TO VERIFY THAT YOU CANNOT BE VACCINATED DUE TO A DISABILITY OR MEDICAL CONDITION, OR A SINCERELY HELD RELIGIOUS BELIEF. AN INDIVIDUAL IS CONSIDERED FULLY VACCINATED FOR COVID-19 TWO WEEKS AFTER THEY HAVE RECEIVED THE SECOND DOSE IN A TWO-DOSE SERIES, OR TWO WEEKS AFTER THEY HAVE RECEIVED A SINGLE-DOSE VACCINE.

BRING THE WOW FACTOR:

In addition to our core requirements that are an absolute must for this role, we want to highlight some of the qualifications that we consider to “Bring the WOW Factor”. Below are some of those “WOW Factors” that we would love to have, but that are not considered hard requirements to do the job.

• BS/MS IN ONE OR MORE OF THE FOLLOWING AREAS: TELECOMMUNICATION NETWORKS, COMPUTER SCIENCE, ELECTRICAL ENGINEERING
• EXPERIENCE WITH CLOUD AUTOMATION, CLOUD DESIGN PATTERNS AND MICROSERVICES
• EXPERIENCE WITH MARKET LEADING PUBLIC CLOUD SOLUTIONS (AWS, GOOGLE, AZURE)
• ABILITY TO OBTAIN A SECURITY CLEARANCE

PHYSICAL REQUIREMENTS & DISCLAIMER:

Sedentary work: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally and all other sedentary criteria are met._  EOE, INCLUDING DISABILITY/VETS_

A Consultant is an exempt customer-facing business professional that provides a variety of information directly to customers for their ongoing programs, new initiatives, strategic planning, and measurement/evaluation in one or more of RG's solutions.  They possess excellent customer service skills, remain current on industry trends, value team work, and have a wide range of interpersonal skills.