Job Description

Marketing Communications Associate

Our employment opportunities offer cross training in the business development fields of customer service and relations, sales, marketing, management, finance, and human resources. Hands on paid training is provided. All candidates must be well spoken and able to present him/herself to others in a professional manner.

RESPONSIBILITIES OF A MARKETING COMMUNICATIONS ASSOCIATE:

• Marketing account management

• Stats Reporting

• Sales closings with customers

• Card transactions

• Take initiative and resolve and escalations or complaints.

• Maintain a positive representation of the company and associated brands at all times.

• Utilize training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position

• Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.

Team based training sessions ENSURE that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

Requirements of a Marketing Communications Associate:

• Degree preferred (in progress is okay)

• GPA 3.00+ please

• Must be able to commute to San Antonio on a Monday through Friday basis

• Must be organized.

• Must be personable and comfortable interacting with customers daily.

Marketing Communications Associate Desired Qualities:

• Desire to participate in professional development and take on new responsibilities

• Self-motivated and comfortable working both independently and as part of a team

• Customer service or customer relationship experience

• Ability to perform at a high level in a fast paced environment

• Degree preferred

Position Benefits:

• Competitive wages

• Long term career opportunities

• Company events

About Hugo Creations:

We are a management consulting firm that provides essential resources for publicly owned industry moguls. HC works with the most respected companies and NGOs in the telecommunications, non-profit, pet care, office supplies, and utilities industries. Our philosophy of 100% internal, organic growth guarantees team members will be trained from the entry-level up, providing them an opportunity for rapid advancement within the company. We understand that everyone has been affected by COVID-19 in many ways. Our employees' safety and health is our utmost priority and we have instilled new CDC guidelines into our employee manual as well as implementing social distancing and occupancy limits in our office. Masks and gloves are provided and required for all employees.

We look forward to reviewing your application!!!

Company Description

At Hugo Creations we believe that the training and development of our employees is our top priority in our marketing, sales, and customer service departments. By making sure our teams are cross trained throughout our various departments in order for them to gain expertise in all aspects that are linked to client satisfaction.