Job Description

Looking for an intern who is able to stay 6-12 months. Full time preferred but will consider part time (3 days per week minimum).

Must be pursuing a 4-year degree: Computer Science focus preferred.

1. Learn Identity Management roles and request templates
2. Build computers using IT Fleet Management (ITFM) process and equipment deployment
3.  Learn Service Management Tickets to correct any ITFM related issues
4. Deploy computers on floor start to finish and receive old computers into inventory.
5. Assist users with questions related to smartphones, printing applications, and computer issues.
6. Work with manufacturers to repair equipment. (Lenovo, HP)
7.  Assist in walk throughs to learn more about computer networking.
8. Follow up on user confirmations for ITFM replacements.
9. Create new process for Android scanner implantation. While learning how our network subnets work.
10. Special IT Service Portal (ITSP) related trainings to our customer. (Common ticket how-top’s)
11. Learn about network infrastructure with SCCM, ESX, and NetApp replacements.
12. Assist in switch replacement and cable management.
13. Support Firewall Project helping with plant migration
14. Document PDU and relabel devices with Facilities team
15. Attend meetings to observe and consult
16. IT Space support and customer service
17. Assits with coordination of production switch installation onsite

Qualifications

1. Ability to effectively prioritize and execute tasks
2. Ability to work in a team-oriented, collaborative environment
3. Customer-service awareness/orientation.
4. Analytical and problem-solving abilities
5. Working on, or recently completed  a Bachelors Degree in IT or related disciplines

Additional Information

All your information will be kept confidential according to EEO guidelines.