DO YOU HAVE A TECHNICAL/IT ACUMEN? HAVE YOU WORKED AT A SERVICE DESK?
ARE YOU PASSIONATE ABOUT CUSTOMER SERVICE?
WHAT IS THE WORK?
- Supporting hospital clients with basic IT customer service (portal navigation, password inquiries, etc.)
- Providing great service with a great attitude and using problem solving skills to quickly address issues
- We need extra support because hospitals are busy due to COVID-19 and patients need our support
WHAT IS THE SHIFT?
- Variety of shifts available
WHAT ARE THE TECHNOLOGY REQUIREMENTS?
- Private work space
- Stable high-speed internet connection
- Personal computer
- HCTec will provide an access point for our network (we'll either ship to you or you can pick up from Brentwood or Hohenwald office)
QUALIFICATIONS
- Basic technical competencies
- Strong customer service
- Contingent on passing background check & drug screen
- Paid training provided