POSITION SUMMARY:
The Report Analyst is responsible for managing and developing the reporting functions of the Managed Services Service Desk team. This subject matter expert role will analyze complex data systems and document data elements and flows, along with data relationships and dependencies. Report management responsibilities includes architecting, designing, and developing metrics reports, analyzing data, and presenting findings. The Reporting Analyst will be relied upon to translate reporting inquiries/requests to specific action items and reporting deliverables. This role is critical to organizational improvement to drive key business decisions.
ESSENTIAL FUNCTIONS:
To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
• Manage and create the design of reports, dashboards, and scorecards from internalHCTec systems, client Electronic Health Records (EHR), IT Service Managements and other data sources enabling business leaders to make operational decisions
• Develop design specifications for new reports; identify and review the appropriate technological solutions for various reporting needs
• Analyze and interpret data, reports and dashboards providing recommendations and improvements; exercise sound judgment while analyzing and interpreting data to ensure a high level of accuracy, timeliness, and usefulness for business leaders
• Plan and deliver analysis to operational management – analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement
• Establish and manage distribution of consistent reporting packages to stakeholders
• Responsible for both ad hoc analysis as well assisting in developing dashboards
• Collaborate with business teams and leadership to gather requirements and specifications for designing and developing reports, dashboards, and scorecards
• Monitor, validate an ensure all reporting maintains HIPAA compliance
• Serve as a subject matter expert in all reporting and data gathering for the organization
• Evaluate and approve information to ensure accuracy and relevancy, reviewing reports and recommendations, and applying security designation on reports depending on the sensitivity of information.
Additional Information:
Customer Focus:
• Position primarily serves internal co-workers.
Confidentiality:
• Access to and/or works with sensitive and/or confidential information.
HIPAA:
• Exhibit a deep understanding of healthcare regulatory and compliance (e.g., HIPAA, HPI, Joint Commission Standards). Skilled in the design and application of policies and procedures. Knowledge of Corporate Standards and Recommended Practices.
KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: Bachelor's degree in Computer Science, Information Technology, Mathematics, or Data Analytics from an accredited institution required _
Experience:_
• Minimum 5 years' data analytics and report writing
• Minimum of 3 years' working within data analysis and/or analytic programming
• Minimum of 3 years' technical report writing
• Technical Skills, including
o SQL database queries
o General application programming, C++, HTML, Java, SAP, business objects
o Information Management
o Information Security
o Technical Integration
• Analytical skills that allow for the development of data-driven reports
• Data analytics experience within a healthcare environment preferred
Skills and Abilities: **
Statistical Mathematical Skills.** Ability to work with mathematical and algebraic concepts such as probability, statistical inference, and forecasting. Ability to apply and analyze concepts such as fractions, percentages, ratios, and proportions to practical situations. **
Advanced Technical Computer.** Utilize complex computer operations (intermediate / advanced programming, relational databases, and operating systems) and advanced features of software packages. **
Complex Communication.** Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others. **
Varied Business Problems.** Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents and practices. **
Department Specific Impact.** Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department. **
Functional Independent Judgment.** Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. **
Project Management.** Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.
PHYSICAL AND MENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job
responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull and/or move up to 50 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:
• Works in well-lit, ventilated and climate-controlled office environment with routine office
equipment; some equipment has moving mechanical parts.
• Noise level in the work environment is typical for an office and/or hospital environment.
• Minimum overnight travel (up to 25%) by land and/or air