Overview The HEI Internship Program is a 10 - 12 week fast track development opportunity for college students to expand their knowledge in the hospitality industry. The Intern will spend their program immersing themselves into the Housekeeping discipline by shadowing critical leaders, attending operational meetings and working alongside the associates and leadership team that ensure the day-to-day success of the department. The objective of this program is to provide you with a foundation that will prepare you for a long-term career within the hospitality industry.Responsibilities - Shadow identified leaders within the Housekeeping department at the hotel. - Shadow each shift and each position within the Housekeeping department at the hotel. - Consistently attend department meetings within Housekeeping as well as any leadership meetings at the hotel. - Become proficient with operating the PMS and all other systems used by the Housekeeping department. - Utilize labor management tools to schedule and control labor costs. - Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. - Ensure compliance with Room Standard Operating Procedures and Policies. - Comply with attendance rules and be available to work on a regular basis. - Perform any other job related duties as assigned. About Us HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations.At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.We value U.S. military experience and invite all qualified military candidates to apply.