Job Description
The HELOC Underwriting Manager is a newly created leadership role responsible for building and leading the Company’s Home Equity Line of Credit (HELOC) underwriting department from inception through growth. This role will initially function as both an individual contributor and department leader, personally performing HELOC loan underwriting, while simultaneously designing scalable processes, controls, and infrastructure.
Responsibilities:
- Build the department ground up, while performing line level roles as volume and need dictate.
- As the business grows, Hire and manage direct reports to maximize productivity, ensure accurate lending decisions, appropriate controls, effectiveness and efficiency.
- Build capacity plans based on growth, job descriptions as new roles are added, and assist in developing training materials aligned to expected growth and production volumes.
- Manages and performs underwriting of loans, and review of customer and vendor documentation associated with those loans.
- Monitor team performance, coaching, mentoring, training, assuring compliance with regulatory requirements and internal policies
- Appraise performance and provide recommendations for promotion, disciplinary action and termination, as appropriate
- Communicates, coordinates, coaches and reviews direct reports to ensure efficient operations, high quality loans decisions, and appropriate levels of productivity and effectiveness.
- Monitors and evaluates HELOC pipeline to ensure quality loan pipeline that drives profitability while managing appropriate levels of risk.
- Partner with credit policy to refine lending policies, and update procedures as needed to improve efficiency or provide additional risk controls for the department which may include testing and review of policies and procedures.
- Initiates projects and manages implementations that result in expense reductions and/or improved service and support
- Partner with Retail and Wholesale Departments, and Sales Managers, to manage HELOC product, process, procedures and the ongoing evaluation of trends, competitor programs, and internal stakeholder needs.
- Manages vendor relations required to support various automated decision tools for HELOC loans (e.g. initial decision, conditions, flood, appraisal, title, etc.).
- Create and maintain a culture of compliance and manage risk appropriately including but not limited to considerations related to Fair Lending, HMDA, RESPA, and CFPB.
- Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines.