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Ecommerce & Digital Marketing Manager - Independent Collection Hotels

HHM

Ecommerce & Digital Marketing Manager - Independent Collection Hotels

National
Full Time
Paid
  • Responsibilities

    HHM is looking for a self-starting individual who has an entrepreneurial spirit with expertise in digital marketing, eCommerce, and project management including search engine optimization, search engine marketing, email marketing, pay-per-click advertising, eCommerce distribution channels, local marketing, social media and mobile eCommerce and marketing. The eCommerce Marketing Manager is responsible for the day-to-day, hands-on management and execution of eCommerce marketing tactics, strategies, and promotions for a select group of independently branded hotels within the HHM Portfolio. This position reports to the Director of eCommerce and Digital Marketing for the Independent portfolio. This position will lead and execute all digital marketing and eCommerce activities, working cooperatively with the Director of Marketing, Director of Sales, Director of Revenue Management, General Manager, Regional HHM Support Team and Digital Agencies to achieve and exceed property financial web direct goals. Candidates must be located in the Philadelphia area and have prior hospitality experience. Responsibilities: • Manage and drive overall digital marketing growth strategies including search engine optimization (SEO), search engine marketing (SEM), and social presence (social reputation and social media advertising) • Assist/Oversee/Manage hotel listings and content on online travel agency websites in partnership with the Revenue Management Department  • Digital asset (photography, 3D tours and video) management  • Oversee/Manage social media services/agencies and engagement including content, blog, marketing, advertising, and performance measurement • Develop budgets and manage monthly forecast and expenses • Direct, support, deploy and measure monthly email marketing deployments • Facilitate and align all hotel branding and positioning with current branding guidelines and initiatives in the online space • Lead and assist in the project life cycle through requirements gathering, design, development, testing, and launch • Support Sales and Revenue Department regarding promotional and tactical marketing, e-Tools, and electronic media  • Maintain clear lines of communication with property leaders, Internet marketing vendors, and Revenue Management team members • Provide eCommerce and digital marketing communication, education, and training • Analyze and report monthly digital web direct and online travel agency performance metrics and broader hotel performance data to stakeholders • Active involvement in ongoing and annual electronic distribution strategy and planning to maximize online revenue and profitability • Constantly update job knowledge by participating in educational opportunities (conferences, workshops, and industry events), reading the professional publication, and maintaining a network of industry players Qualifications: • 2 years of Internet Marketing or eCommerce experience in hospitality/travel industry or related field  • Associate or Bachelor’s Degree in Marketing, Hospitality or Hospitality Marketing a plus • Experience with Hospitality marketing programs and systems a plus • Strong project management skills required • Strong understanding of traditional and online marketing tactics and strategy • Familiarity with design software preferred • Content management and web analytics experience • Knowledge of website production with a firm grasp of website fundamentals  • Ability to independently manage multiple tasks and projects  • Demonstrates self-confidence, energy, and enthusiasm

    • Manage and drive overall digital marketing growth strategies including search engine optimization (SEO), search engine marketing (SEM), and social presence (social reputation and social media advertising) • Assist/Oversee/Manage hotel listings and content on online travel agency websites in partnership with the Revenue Management Department  • Digital asset (photography, 3D tours and video) management  • Oversee/Manage social media services/agencies and engagement including content, blog, marketing, advertising, and performance measurement • Develop budgets and manage monthly forecast and expenses • Direct, support, deploy and measure monthly email marketing deployments • Facilitate and align all hotel branding and positioning with current branding guidelines and initiatives in the online space • Lead and assist in the project life cycle through requirements gathering, design, development, testing, and launch • Support Sales and Revenue Department regarding promotional and tactical marketing, e-Tools, and electronic media  • Maintain clear lines of communication with property leaders, Internet marketing vendors, and Revenue Management team members • Provide eCommerce and digital marketing communication, education, and training • Analyze and report monthly digital web direct and online travel agency performance metrics and broader hotel performance data to stakeholders • Active involvement in ongoing and annual electronic distribution strategy and planning to maximize online revenue and profitability • Constantly update job knowledge by participating in educational opportunities (conferences, workshops, and industry events), reading the professional publication, and maintaining a network of industry players