We are looking for a talented individual to lead and manage the only All-Suite Hotel by Walt Disney World Resort. Located in the heart of the Orlando tourism district. This resort features 777 spacious 1, 2, and 3-bedroom family suites. There are many amenities to enjoy including, the Lagoon Pool and Waterpark, 9-hole mini golf course, Arcade, Fitness Center, playgrounds, Family Movie Night, and many great dining options. Responsibilities: • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and are consistent with HHM core values. • Tour and visually inspect the property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout the hotel. • Supervise the development of and revision of the business plan, annual budget, financial reports, and annual and monthly forecasts that clearly explain operational effectiveness, trends, and variances. • In conjunction with the sales leader, develop and implement sales and marketing plans. • Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends, and implement changes to maximize room revenue. • Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners. • Handle associate issues appropriately and in conjunction with human resources following HHM policies. • Participate in community affairs and maintain a positive public image for HHM and the hotel. • Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained. • Travel to attend corporate meetings, sales trips and serve on committees. • Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly. • Create specific, measurable, achievable, realistic, and timely action plans to drive the culture of guest service and above-average GSS scores and remedy guest service deficiencies. • Oversee sales department operations, and regularly participate in sales calls/client visits. • Participate in the Chamber of Commerce and local associations to network with members of the neighborhood/community. • Follow sustainability guidelines and practices related to HHM’s EarthView program. • Perform other duties as requested by management. Qualifications: • Associate or Bachelor’s Degree in Business, Hospitality, or a related field. • Previous full-service hotel General Manager experience is required. • Previous resort General Manager, multi-property, or regional experience is preferred. • IHG brand experience is a plus.

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and are consistent with HHM core values.  • Tour and visually inspect the property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout the hotel. • Supervise the development of and revision of the business plan, annual budget, financial reports, and annual and monthly forecasts that clearly explain operational effectiveness, trends, and variances. • In conjunction with the sales leader, develop and implement sales and marketing plans. • Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends, and implement changes to maximize room revenue. • Maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners. • Handle associate issues appropriately and in conjunction with human resources following HHM policies. • Participate in community affairs and maintain a positive public image for HHM and the hotel.  • Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained. • Travel to attend corporate meetings, sales trips and serve on committees. • Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.  • Create specific, measurable, achievable, realistic, and timely action plans to drive the culture of guest service and above-average GSS scores and remedy guest service deficiencies. • Oversee sales department operations, and regularly participate in sales calls/client visits. • Participate in the Chamber of Commerce and local associations to network with members of the neighborhood/community.  • Follow sustainability guidelines and practices related to HHM’s EarthView program. • Perform other duties as requested by management.