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Conversation Designer

HIA Technologies

Conversation Designer

Los Angeles, CA +104 locations
Full Time
Paid
  • Responsibilities

    THE COMPANY HIA is a tech startup with headquarters in Pasadena, CA (except of course we are now a "virtual company" until further notice due to Covid). We have developed a one-of-a-kind DIGITAL HUMAN technology with the goal to transform the way healthcare providers automate their repetitive conversations with their patients and employees. Starting on a solid technology foundation from USC's Institute for Creative Technologies, HIA has built tools that allow artificially intelligent and highly interactive on-screen characters to conduct sophisticated conversations with large numbers of people simultaneously; ask and answer questions; and collect data on the interactions. HIA is an equal opportunity employer. RESPONSIBILITIES We are seeking a talented, creative, and organized conversation designer with impeccable written and verbal communications skills to join our growing team. Successful candidates will be creating and updating new content which will ultimately be part of HIA's content marketplace. You will script the engaging dialogs for our digital characters that bring them to life and perform highly intelligent and visual conversations with users. Successful candidates will be adept at juggling multiple projects, will feel comfortable dealing with multiple stakeholders, and will be able to think strategically while also being detailed oriented. We are looking for one or two qualified candidates who can work on a 1099 contractor basis for 3 months. At the end of this period, based on mutual agreement, you may convert to a full-time employee with full benefits, including generous stock options. QUALIFICATIONS Required: - Bachelor's degree in English, communications, journalism, marketing or related field - Exceptionally strong written and verbal communication skills with exceptional attention to detail - Self-starter with strong drive; comfortable in a greenfield start-up environment. - Unquestioned personal and professional integrity. Highly Desirable: - Bachelor's degree in Human Computer Interaction (HCI), Linguistics, Information Sciences Human Factors, Social Sciences, and/or Public Health - or equivalent practical experience. - 2+ years of experience in creative writing and/or linguistics. - 1+ years of experience scripting, testing, and editing voice or text-based conversational UX via chatbot frameworks such as Microsoft LUIS, IBM Watson Conversation, Google DialogFlow, api.ai. - 2+ years as a UX writer and proven work experience as a content developer within a product focused organization. CONTACT Please send all inquiries and resumes to varat@hia.ai

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