Desktop/End-user Support

HIKINEX

Desktop/End-user Support

Irvine, CA
Full Time
Paid
  • Responsibilities
    • Desktop, PC, and End-user support
    • Hybrid work schedule
    • Contract for 3 months, possible contract to hire after.
    • Pay up to $36/hr

    Duties:

    • General Working Knowledge and Experience
    • Good working knowledge of Windows Active Directory, including Domain membership, Group Security, and GPOs
    • Familiar with the Helpdesk support environment
    • Good overall troubleshooting skill
    • Excellent working knowledge of Microsoft Windows 10 and 11
    • General/overall knowledge and understanding of networking technology, TCP/IP, LAN, VLAN, VPN, Firewall, DHCP, and DNS. Familiar with basic networking commands and tools.

    Required Skills:

    • Desktop support, end-user support, PC Support, Troubleshooting skills, Good communication.

    • Follow up on the issues
      Understanding of networking regarding how everything connects
      Solid experience with PC/desktop support; setup, configuration, and troubleshooting PC hardware and network connectivity.

    • Polished and professional - able to also give support to the executives

    • O365 and MS Teams and Outlook support and some AD

    • Microsoft Windows 10 & 11 - 85% of the company is on 11

    Will start by supporting corporations in Irvine but will also help in the field (25%)

    Locations are Orange, Anaheim, South County, and possibly IE.