Sales Representative, Controlled Environments
The successful CE (Controlled Environments) Sales Representative will be responsible for opening new customers and growing existing clients in the assigned geography and customers. You will be responsible for all sales activities, from lead generation through implementation account management, supplier relationship development and management using a solution selling discovery approach, and actively managing an opportunity pipeline, contacts, and marketing using Salesforce.com.
This role consists of an agreed upon territory sales operating plan which is designed to meet or exceed sales and profit business objectives. This is accomplished through expanding customer sales and supplier relationships at new and existing customer.
The successful sales candidate should have a minimum of 2 years of cleanroom related sales or technical experience within distribution, manufacturing, or cleanroom related services. The job requires technical aptitude, excellent written and verbal communication skills, good proficiency with Microsoft Office365 (Excel, PowerPoint, Word) and Salesforce CRM for managing your territory, opportunities, leads and contacts.
RESPONSIBILITIES
The candidate must be able to understand a customer's order to delivery requirements and their sterile and non-sterile cleanroom environment requirements to provide solutions that meet or exceed expectations. Effective communication skills are required for customer and product management, product presentations and customer support. The successful candidate will manage all sales activities within a defined territory and work with other members of the regional team.
Expand existing customer relationships through consultative selling techniques.
Consult with companies working in a controlled environment – sterile and non-sterile cleanrooms
Discuss workflow solutions and product application used in controlled environments /cleanrooms
Develop new relationships and implement strategies to increase sales
Reply in both a prompt and professional manner to customer inquiries and requests
Meet individual objectives and revenue goals for the assigned territory
Prospect for new business within target market segments and assign geography
Provide competitive intelligence, market insight, changes in customer needs/preferences, purchasing trends, and marketing effectiveness information to internal stakeholders in
Management, Marketing, Product Management, etc. on a consistent basis
Stay informed with changing technical requirements and challenges customers working within controlled sterile and non-sterile cleanroom environments
Attend industry conferences, networking events, tradeshows, etc. periodically
Sell consultatively, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions we can offer their business to help them achieve their objectives
Provide solutions to customers in multiple market segments – Pharmaceutical, Medical-Device, Compound Pharmacies, CRO, CMO, Advanced Technology, Semiconductor working in both sterile and non-sterile controlled environments
Prospect and establish new customers by managing a sales new business opportunity pipeline, diagnosing, developing, and delivering proposals to customers by illustrating our value proposition and solutions
Expand existing customer relationships, adding new products and value-added service solutions to drive growth, customer retention and overall customer experience
Actively (daily), maintain, update, and work all customer profiles, projects in Salesforce.com - CRM
Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment
Engage, develop, and activate strong relationships with local manufacturers (suppliers) to mutually grow your sales, provide customer solutions, and technically understand product applications
Develop strong relationships with your sales and customer support resources to drive your sales growth, effective time and territory management, and on-board customer requirements.
Engage and develop expertise of all customers supported e-commerce solutions
QUALIFICATIONS
Bachelor of Science Degree in Engineering, Sciences, or related field
Minimum of 2 years of cleanroom related sales or technical experience within distribution, manufacturing, or cleanroom related services
Great attitude, team player, likable and coachable
Insatiably curious and committed to development
Good listener, comes prepared, and anticipates needs
Identifies customer challenges, and objectives and provides capabilities to help them achieve their objectives and or eliminate their challenges
Organized, good time and territory management, and good project management
Engages, activates, coordinates, and builds strategic CE Supplier relationships, local supplier support and meets supplier growth objectives
Acquires and maintain expert status in: [1] Assessing cleanrooms - gowning, cleaning, and validation {Sterile and Non-Sterile} requirements [2] Expert in cleanroom products, product applications and uses [3] Expert in Gownroom design, furniture, fixtures, gownroom protocol and performing cleanroom gownroom audits [4] Expert in cleanbuild construction protocol
Excellent verbal, written, and non-verbal communication skills
Entrepreneurial Spirit
Solutions Oriented Focus - diagnose problems before you prescribe solutions
Inquisitive - interested in the customer processes, workflow, industry requirements, and solution capabilities
Strong Analytical Skills
Can visualize things through the client’s eyes
Team player that works well in a team sales group
Listens well and addresses customer’s challenges and opportunities
Ability to work collaboratively utilizing a team-based selling approach
Strong negotiation skills, the ability to close opportunities, and implement
Working knowledge of Microsoft Excel, Outlook and PowerPoint
Knowledge of a CRM such as Salesforce
Ability to lift up to 50lbs.