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Sales Representative, Controlled Environments

HK Recruiting

Sales Representative, Controlled Environments

San Francisco, CA
Full Time
Paid
  • Responsibilities

    The successful CE (Controlled Environments) Sales Representative will be responsible for opening new customers and growing existing clients in the assigned geography and customers. You will be responsible for all sales activities, from lead generation through implementation account management, supplier relationship development and management using a solution selling discovery approach, and actively managing an opportunity pipeline, contacts, and marketing using Salesforce.com. 

    This role consists of an agreed upon territory sales operating plan which is designed to meet or exceed sales and profit business objectives. This is accomplished through expanding customer sales and supplier relationships at new and existing customer.

    The successful sales candidate should have a minimum of 2 years of cleanroom related sales or technical experience within distribution, manufacturing, or cleanroom related services. The job requires technical aptitude, excellent written and verbal communication skills, good proficiency with Microsoft Office365 (Excel, PowerPoint, Word) and Salesforce CRM for managing your territory, opportunities, leads and contacts.

    RESPONSIBILITIES 

    The candidate must be able to understand a customer's order to delivery requirements and their sterile and non-sterile cleanroom environment requirements to provide solutions that meet or exceed expectations. Effective communication skills are required for customer and product management, product presentations and customer support. The successful candidate will manage all sales activities within a defined territory and work with other members of the regional team.

    • Expand existing customer relationships through consultative selling techniques.

    • Consult with companies working in a controlled environment – sterile and non-sterile cleanrooms

    • Discuss workflow solutions and product application used in controlled environments /cleanrooms

    • Develop new relationships and implement strategies to increase sales

    • Reply in both a prompt and professional manner to customer inquiries and requests

    • Meet individual objectives and revenue goals for the assigned territory

    • Prospect for new business within target market segments and assign geography

    • Provide competitive intelligence, market insight, changes in customer needs/preferences, purchasing trends, and marketing effectiveness information to internal stakeholders in

    • Management, Marketing, Product Management, etc. on a consistent basis

    • Stay informed with changing technical requirements and challenges customers working within controlled sterile and non-sterile cleanroom environments

    • Attend industry conferences, networking events, tradeshows, etc. periodically

    • Sell consultatively, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions we can offer their business to help them achieve their objectives

    • Provide solutions to customers in multiple market segments – Pharmaceutical, Medical-Device, Compound Pharmacies, CRO, CMO, Advanced Technology, Semiconductor working in both sterile and non-sterile controlled environments

    • Prospect and establish new customers by managing a sales new business opportunity pipeline, diagnosing, developing, and delivering proposals to customers by illustrating our value proposition and solutions

    • Expand existing customer relationships, adding new products and value-added service solutions to drive growth, customer retention and overall customer experience

    • Actively (daily), maintain, update, and work all customer profiles, projects in Salesforce.com - CRM

    • Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment

    • Engage, develop, and activate strong relationships with local manufacturers (suppliers) to mutually grow your sales, provide customer solutions, and technically understand product applications

    • Develop strong relationships with your sales and customer support resources to drive your sales growth, effective time and territory management, and on-board customer requirements.

    • Engage and develop expertise of all customers supported e-commerce solutions

    QUALIFICATIONS

    • Bachelor of Science Degree in Engineering, Sciences, or related field

    • Minimum of 2 years of cleanroom related sales or technical experience within distribution, manufacturing, or cleanroom related services

    • Great attitude, team player, likable and coachable

    • Insatiably curious and committed to development

    • Good listener, comes prepared, and anticipates needs

    • Identifies customer challenges, and objectives and provides capabilities to help them achieve their objectives and or eliminate their challenges

    • Organized, good time and territory management, and good project management

    • Engages, activates, coordinates, and builds strategic CE Supplier relationships, local supplier support and meets supplier growth objectives

    • Acquires and maintain expert status in: [1] Assessing cleanrooms - gowning, cleaning, and validation {Sterile and Non-Sterile} requirements [2] Expert in cleanroom products, product applications and uses [3] Expert in Gownroom design, furniture, fixtures, gownroom protocol and performing cleanroom gownroom audits [4] Expert in cleanbuild construction protocol

    • Excellent verbal, written, and non-verbal communication skills

    • Entrepreneurial Spirit

    • Solutions Oriented Focus - diagnose problems before you prescribe solutions

    • Inquisitive - interested in the customer processes, workflow, industry requirements, and solution capabilities

    • Strong Analytical Skills

    • Can visualize things through the client’s eyes

    • Team player that works well in a team sales group

    • Listens well and addresses customer’s challenges and opportunities

    • Ability to work collaboratively utilizing a team-based selling approach

    • Strong negotiation skills, the ability to close opportunities, and implement

    • Working knowledge of Microsoft Excel, Outlook and PowerPoint

    • Knowledge of a CRM such as Salesforce

    • Ability to lift up to 50lbs.