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Sr Field Applications Scientist

HK Recruiting

Sr Field Applications Scientist

San Diego, CA
Full Time
Paid
  • Responsibilities

    The Field Applications Scientist will focus on the scientific and sales activities within the customer network by operating our highly sophisticated instrument. They will support sales by utilising their technical knowledge for on-site demonstrations, performing cutting-edge experiments with world-leading researchers, professors and facility managers. The candidate will establish strong working relationships with customers and potential customers, through excellent communication on technical subjects. The FAS role will contribute to the marketing collaterals such as data analysis, presentations and written communication. Global travel will be a key feature, operating our highly sophisticated instrument in research labs internationally. and one-to-one training will be provided by an experienced Applications Scientist.

     RESPONSIBILITIES

    • Support sales opportunities with customer demo and technical presentations at customer sites, trade shows, seminars, and technical symposiums (including presentations and networking with thought leaders)

    • Performing experiments with academic and commercial partners both in-house and at customer sites

    • Responsible for the technical sales process with company applications serving as technical consultant and technology product expert

    • Support the transition between Sales and the Customer Success team for application training.

    • Collaborate in scientific discussions with customers and cultivate long term relationships, pursuing improvements in single molecule microscopy and super resolution techniques by providing customer feedback regarding customer requirements, demo success, and general product/instrument improvements to the product development team.

    • Evangelize and embody our technology and respect driven culture at all times to external and internal constituents.

    • Product development feedback - translating customer requirements into software and hardware development priorities

    • Data analysis and report writing post customer demonstrations

    • Support marketing for application notes, technical notes, scientific articles, website/marketing materials

    • Develop and maintain relationships with Key Opinion Leaders (KOLs), Directors and Scientists in assigned region, in part by keeping them informed of the latest developments in single molecule technology. 

    QUALIFICATIONS

    • MS/PhD or equivalent experience preferred in Cell Biology, Pathology, Immunology, Biochemistry, Molecular Biology or Genetics.

    • Excellent understanding of fluorescence imaging and super resolution imaging techniques such as STORM, PALM, SIM and smFRET

    • Demonstrated curiosity or experience of working in a business and sales environment

    • Strong written and verbal communication skills

    • Ability to maintain records for customer sites and provide high level feedback to management.

    • Ability to work in a team environment, meet deadlines, and prioritise work

    • Willingness to travel up to 80%