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Head of Business Value

HK Recruiting

Head of Business Value

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Our client's mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.

    Every day, scientists around the world use our client's platform in their efforts to solve humanity's most pressing problems. For these scientists, this platform is the central technology they use to conduct their research.

    Our client was founded by a team of MIT graduates and has raised funding from Benchmark, Andreessen Horowitz, Thrive Capital, and Y Combinator. Our customers include pharmaceutical giants, leading biotechs, and the world's most renowned research institutes.

    We are looking for a passionate Head, Business Value Services (BVS) who loves value selling, loves customers, and loves winning by creating a compelling story for every company. Business Value Services is part of the Product Marketing Organization but closely aligned with global sales to support our top accounts and pursuits. Their primary focus is to engage with customers and executives to help articulate the tangible, strategic, and financial impact that our platform can deliver to their organizations. They perform deep discovery to truly understand our customers’ business and processes, and architect visionary business cases and proposals that are used to rationalize current and future platform investments.

     

    RESPONSIBILITIES

    • Lead Business Value engagements with our top customers at all points of the customer lifecycle, from strategic alignment, project
      justifications, and proposals through to value measurement and realization of targeted business impacts

    • Align with Sales and Customer Experience to deliver business value assessments that support sales and expansion opportunities, and assist our customers with investment rationalizations.

    • Synthesize findings across multiple customers, industry verticals, and use cases into value studies, white papers that are suitable for wider distribution.

    • Be a trusted resource for the Sales teams to help align business proposals that will deliver durable impact and ROI for our customers

    • Provide thought leadership, training, and consultative partnering with sales, marketing, customer experience, and product teams outside of individual sales opportunities

     

    QUALIFICATIONS

    • Minimum 10+ years professional experience, ideally in consultative, analytical, customer-facing roles within enterprise software, technology, or consulting companies

    • At least a portion of that experience working within the biopharma industry, ideally aligned with the Research and Early Development function

    • Proven ability to build and lead cross-functional teams to deliver outstanding results to customers

    • Outstanding ability to convey value proposition and insights drawing from prior industry experience and acquired familiarity with our client's products and use cases

    • Polished presenter with executive presence, can serve as trusted advisor to highly technical audience (research scientists, managers, executives)

    • Sharp, analytical, and willing to question the status quo

    • Deep quantitative analysis and financial modeling skills, with proven business insight and judgment

    • Exceptional verbal and written communication skills

    • Self-starter with a dynamic, confident personality

    • Ability to thrive in a fast-paced environment and wear multiple hats

    • Creative and strategic thinker

    • Experience in a Sales environment and interacting with Client teams preferred

    • Willingness and enthusiasm to work directly with our customers across the world (domestic travel up to 30%, international travel up to 10%)