The System Administrator role is to contribute to the overall operations of the Organization's IT systems. This includes but not limited to; designing, implementing, maintaining, and supporting internal computer networks and infrastructure using IT industry best practices. Supporting technologies are also required (Networking, Virtualization, VOIP).  

SPECIFIC DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Oversee day-to-day operation of technology resources, including computer networks and communication system
• Troubleshoot and support network hardware and software
• Maintain end-point security solution
• Maintain system back-ups in accordance with organization's business continuity plan
• Maintain health and organization of IT system using industry's best practices
• Maintain corporate network documentation and establish corporate policies for use of technology resources
• Maintain organization's cybersecurity practices and protection of intellectual property
• Software Licenses, Subscriptions, patch and update management
• Oversee operations including prioritization of requests, establishment of escalation policies, and change management
• Attend classes, seminars, conferences and reviews professional literature to enhance knowledge of trends and developments related to technology.
• Participate in long range technology planning, including annual budget process

SPECIFIC SKILLS/KNOWLEDGE:

• Strong understanding of Microsoft Windows operating systems – Window Server 2008, 2012, 2016, Windows 7 & Windows 10 Experience

• VMWare experience (5.x or newer)

• Knowledge of monitoring software WhatsUP Gold experience a plus

• Knowledge of SAN appliance Equallogic experience a plus

• Prioritize requests, organize, schedule and coordinate a variety of activities and projects

• Working Knowledge of backup vault systems. eVault experience a plus

• Experience with Meraki wireless access points, Office 365 Administration, Network configuration management and telecommunications

• Read, interpret and apply technical instructions, manual and guides

• Possess strong documentation and change management reporting skills

• Adapt to changes in technology by reading, interpreting and applying new and emerging standards in computing technologies

• Work independently and as a team member

EXPERIENCE AND/OR EDUCATIONAL REQUIREMENTS:

• Strong troubleshooting skills and process

• End-User helpdesk support or similar experience

• Windows Server 2008, 2012, 2016, Active Directory, Terminals Server (RDS), MS SQL, IIS

• DNS, DHCP, FTP, and other networking services

• Supporting Cisco networking and telecommunications equipment

• Practical experience in a manufacturing environment, a plus

• Experience in supporting Windows servers, networking, phone systems (5+ years)

GENERAL REQUIREMENTS:

• Experience with network support and design, software applications, operating systems and network connectivity.
• Knowledge of local area network architecture.
• Knowledge of computers and related technologies.
• Ability to communicate effectively with all levels of technology users.
• Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
• Solid problem-solving skills; ability to visualize a problem or situation and think abstractly to solve technical issues. Ability to anticipate and resolve problems while maximizing efficient use of computing resources.
• Ability to handle constantly changing flow of traffic; remain productive during slow times, multitask effectively during busy times, exercise patience and professionalism during stressful situations.
• Ability to work responsibly with or without direct supervision.
• The ability to clearly communicate in English (in person, over the telephone, and in writing) is a requirement
• Periodic weekend and off-hours support requirements are necessary
• May be required to travel to remote sites to assist with integration projects

HMT is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status