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Customer Service Representative II

Tri Pointe Homes

Customer Service Representative II

Irvine, CA
Full Time
Paid
  • Responsibilities

    TRI POINTE HOMES IS DEDICATED TO INSIGHTFUL DESIGN AND SUPERIOR CRAFTSMANSHIP, WE ARE SETTING A NEW STANDARD IN HOMEBUILDING AND CUSTOMER EXPERIENCE.

     

    WE ARE LOOKING FOR AN EXPERIENCED, DETAIL ORIENTATED, PROBLEM SOLVING INDIVIDUAL TO JOIN OUR TALENTED GROUP AS A SENIOR ACCOUNTANT.

     

    POSITION HIGHLIGHTS: The ideal candidate will be involved in various aspects of corporate accounting, including financial reporting, technical accounting research, account reconciliations and journal entries.

     

    POSITION RESPONSIBILITIES:

    • Prepare and/or review monthly and quarterly account reconciliations for various asset and liability accounts, investigating and resolving outstanding items in a timely manner
    • Assist in the SEC reporting process, including the preparation of supporting schedules to the financial statements and footnote disclosures in Workiva Wdesk and OneStream.
    • Prepare assigned journal entries during month end close
    • Assist in stock compensation accounting process and tracking of executive stock ownership for reporting (Form 4s, Proxy, etc.)
    • Assist in managing the corporate credit card process, including reconciling corporate bank statements and expense reports
    • Assist in researching complex accounting transactions and drafting technical accounting memos
    • Analyze the implications of new accounting standards on the Company and assist with associated implementation projects
    • Interact with external and internal auditors to ensure timely completion of the audit of the Company’s consolidated financial statements, including quarterly reviews.
    • Assist in various efforts to improve the efficiency surrounding the data collection and reporting by developing automated processes and applications
    • Prepare ad hoc reports, as needed
    • Other duties as assigned.

     

    POSITION QUALIFICATIONS

    • Bachelor’s degree in Accounting or Finance required
    • A minimum of 3 years of successful experience in a Staff or Senior Accountant position
    • Public Accounting experience, minimum of two years, is preferred
    • Demonstrate strategic and creative thinking ability
    • Proficient Excel skills
    • Knowledge of U.S. GAAP and SOX.
    • Knowledge of JD Edwards and Hyperion or OneStream is a plus
    • Knowledge of Wdesk is a plus
    • Knowledge of Concur or ChromeRiver is a plus
    • Knowledge of homebuilding accounting is a plus
    • Demonstrate a high level of attention to detail
    • Demonstrate problem solving and decision-making skills
    • Ability to effectively organize and prioritize multiple tasks.
    • Excellent communication skills both written and verbal

     

    AT TRI POINTE HOMES, WE ARE INTENTIONAL ABOUT FOSTERING AN ENVIRONMENT WHERE YOU, AND ALL INDIVIDUALS, ARE ENCOURAGED TO BE THEIR AUTHENTIC SELVES. WE EMBRACE INDIVIDUALITY AND STRIVE TO BE CONSCIOUSLY INCLUSIVE OF DIFFERENT BACKGROUNDS, EXPERIENCES, AND PERSPECTIVES IN EVERY ASPECT OF OUR BUSINESS. WE BELIEVE OUR COMPANY’S STRENGTH RELIES ON THE DIVERSITY OF THE TEAM AND THE UNIQUE, INNOVATIVE IDEAS EVERYONE CONTRIBUTES.

     

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER, WHICH MEANS WE MAKE EMPLOYMENT DECISIONS BASED ON MERIT AND QUALIFICATIONS AND ARE COMMITTED TO PROVIDING EQUAL OPPORTUNITIES FOR ALL APPLICANTS AND EMPLOYEES WITHOUT REGARD TO THEIR RACE, COLOR, CREED, RELIGION, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP STATUS, AGE, DISABILITY, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, VETERAN STATUS, GENETIC INFORMATION, OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE FEDERAL, STATE OR LOCAL LAWS.

     

    WE WILL ENDEAVOR TO MAKE A REASONABLE ACCOMMODATION TO THE KNOWN PHYSICAL OR MENTAL LIMITATIONS OF A QUALIFIED APPLICANT WITH A DISABILITY UNLESS THE ACCOMMODATION WOULD IMPOSE AN UNDUE HARDSHIP ON THE OPERATION OF OUR BUSINESS. IF YOU BELIEVE YOU REQUIRE SUCH ASSISTANCE TO APPLY FOR AN OPEN POSITION OR TO PARTICIPATE IN AN INTERVIEW, PLEASE LET US KNOW.

     

     

     

    Required Skills Required Experience

  • Qualifications

    QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education/Experience:

    High school diploma or GED. Call center and/or Clinical experience preferred.

    Language Ability:

    Knowledge of medical terminology/human anatomy (willingness to complete medical terminology courses), information services/data processing desirable. Must be able to read, write, and speak the English language.  Must have patience, tact, cheerful disposition and enthusiasm in order to relate to ill, disabled, elderly, emotionally upset and occasionally hostile people.

    Communication Ability:        

    Must have patience, tact, cheerful disposition and enthusiasm in order to relate and work with ill, disabled, elderly, emotionally upset and occasionally hostile people within the facility.

     Math Ability:

    Ability to add, subtract, multiple, and divide. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

    Reasoning Ability:

    Excellent communication, organization, interpersonal and problem-solving skills. Discretion and confidentiality with patient data.  Ability to perform duties with accuracy and attention to detail.  Ability to work under stress and in crisis situation.

    Computer Skills:

    Microsoft Office Products, processing, spreadsheets, e-mail, designated laboratory and customer service software.

    Certificates and Licenses:

    No certification/licenses needed.