APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and to one another.
The person in this position coordinates projects on behalf of Enrollment Management and possesses a high level of functional expertise in the area. In conjunction with the area functional managers, this person assembles project teams and delegates project tasks. This position also recommends ongoing staffing and service needs in the related areas in support of current products and new product implementation. This position consults with data analysts, IMT, and other stakeholders to optimize business processes and systems configuration across related modules. Additionally, this position makes recommendations to other partnering areas for best data practices and provides early feedback to department management regarding potential projects. This position is involved in building and maintain reporting tools for The Office of the Registrar reports across related modules. Works closely with Graduate, Professional, and Traditional UG Enrollment areas as well as IMT.
REQUIRED EDUCATION
- A Bachelor's degree or higher in computer science, information systems or related field, or equivalent work experience is required.
REQUIRED EXPERIENCE
- 5-7 years of experience configuring and managing a Student Records system (or related systems)
- Ability to execute high-level reporting for Enrollment within Higher Education
- Good development knowledge of PeopleTools, SQL, Application Engine, Component Interface, Integration Broker
- Experience writing multiple and complex reports using PeopleSoft reporting utilities (BI Publisher and Connected Query knowledge preferred)
- Experience working with relational databases and strong SQL skills
- PeopleSoft Application Developer certification is preferred but not required
- 2+ years of experience in PeopleSoft application development is preferred
- Demonstrated growth over time in technical knowledge, problem solving and troubleshooting abilities
- High-level technical skill in application planning, configuration, and optimization
- Strong customer service experience with an emphasis on customer satisfaction
- Experience with incident, configuration and change management
DESIRED EXPERIENCE
- 4-6 years of experience with PeopleSoft Campus Solutions.
- 3-5 years of experience in project management.
- 2-4 years of experience working with financial aid regulations.
- Experience providing technical support and clear communication to all levels of organizational staff and leadership.
- Hands on experience with process automation, best practice approaches, technology efficiency, and effectiveness.
PRIMARY DUTIES/ESSENTIAL FUNCTIONS
- Design, code and/or debug applications running in the PeopleSoft environment.
- Full lifecycle application development and enhancement.
- In addition to Sr. BSA for SIS, serves as Tier 2 support for PeopleSoft operational issues, using PeopleTools expertise to provide guidance to Data Analysts (Tier 1) in the Enrollment-customer facing units. Bridges to IMT Application Administrators & Engineers for Tier 3 support.
- Test software for quality assurance
- Analyze functional and technical requirements, data, codes, applications or systems
- In conjunction with area functional managers and project manager, coordinates projects on behalf of Enrollment Management.
- Recommends ongoing staffing and service needs for the Registrar/Student Records Module in support of current products and new product implementation.
- Consults with data analysts, IMT, and other stakeholders to optimize business processes and systems configuration across related modules.
- Makes recommendations to other partnering areas for best data practices.
- Works closely with ETS to help build dimensional data models
- Provides early feedback to department management regarding potential projects.
- Researches new configuration, customizations, and add-ons as required to support internal departments.
- Represents the team at IMT meetings and works to include other experts and stakeholders, as needed.
- Lead area analyst in the process of building and maintaining reporting tools and dashboards for the The Office of the Registrar, especially for cross-functional reporting and reporting that contains complex requirements.
- Facilitates and provides training and knowledge transfer across the module as it relates to related Student Records, including training on new business tools.
- Participates in regular knowledge sharing across related analyst teams.
- In partnership with functional managers and university stakeholders, suggests process and/or technology changes to meet new business opportunities, changing requirements, or restoration of service.
- Consistently trains on technology tools and regularly researches industry best practices.
- Assists with Commencement planning and execution, and is required to work all commencement events (Winter and Spring) of each calendar year.
- Ability to build, develop, and lead a diverse workforce in a Christ-centered, multicultural community that values and seeks individuals who are committed to diversity and engage others in ways that honor our rich cultural mosaic and biblical foundation
- Support, affirm, and sustain the beliefs, values, and mission of the university in all facets of leadership and through the university's daily living expectations.
- Performs other duties as assigned by the supervisor.
SKILLS
- Possesses good technical understanding of applications systems analysis, design, configuration and support activities.
- Excellent documentation and technical writing skills.
- Understands the workflow and process requirements of complex application systems.
- Demonstrated ability to be a subject matter expert in supporting, maintaining, and optimizing the functional use of multiple applications.
- Excellent problem solving, analytical and troubleshooting skills and knowledge of analytical tools.
- Excellent verbal and written communication skills.
- Demonstrated soft skills required such as presentation of ideas and clear articulation of plans and concepts to senior management.
- Ability to effectively interface with technical and non-technical staff at all organizational levels.
- Ability to provide outstanding customer service, be a good listener and work well with others.
- Self-motivated, able to work independently, and takes initiative.
- Ability to multitask in a fast-paced environment.
- Outstanding attention to detail with superior time management skills.
- Demonstrated ability to work successfully with a diverse group of customers.
- Ability to learn new content areas and new skills quickly and thoroughly is required.
- Willingness to be flexible in an ever-changing organization.
- Must be collaborative and an effective team member and team builder.
MENTAL DEMANDS
- In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.
- Ability to read, analyze and learn from complex and lengthy technical documents, including text, diagrams and flowcharts, demonstrating application expertise.
- Ability to design and support solutions by combining relevant knowledge and experience to create new and extended functionality to ensure applications meet business needs and technical requirements.
PHYSICAL DEMANDS
- Intermittent sitting, standing and walking.
- Able to sit for extended periods of time.
- Hearing and speaking in person and on the telephone.
- Computer usage for extended periods of time.
- Able to conduct business at other offices on campus.
- Requires repetitive motion and sitting at computer keyboard.
- Hearing and speaking on the telephone.
- Meetings may require walking and/or driving to various University locations.
- Ability to pull, push, bend, grasp, stoop, reach, and lift up to 20 lbs.
- Must be able to climb stairs multiple times in a work day.
VISUAL DEMANDS
- Reading, writing notes, and computer monitor.
ENVIRONMENT
- Pleasant office setting, comfortable temperature.
TECHNOLOGIES
The following technologies are typical of the context within which the Developer/Analyst and Project Coordinator will work, though this is not intended to be an exhaustive list. As such, the Developer/Analyst must have experience with, or be able to adapt quickly to these types of technologies:
- Atlassian JIRA and Wiki
- Oracle/PeopleSoft for Higher Education
- Oracle Database
- Student financial aid management systems
- XML, and Web Services
- Reporting tools such as SQL, PS Query, etc.
- Tableau
- Highly proficient in usage of Google Apps., Microsoft Office, Word, and Excel.
COMPENSATION
- Grade 16: $40.96-$53.23/hourly
- Salary will be commensurate with qualifications, experience, and internal equity.
You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/
Azusa Pacific University will conduct a background check on all final candidates.
Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.
Required Skills
Required Experience