Front Desk Agent

HOLIDAY INN & SUITES OF SLC AIRPORT

Front Desk Agent

Salt lake City, UT
Full Time
Paid
  • Responsibilities

    ****The Holiday Inn & Suites Salt Lake City Airport West is looking for a new full time (32-40 hours per week) Front Desk Agent! Shifts are from 3PM to 11PM. Days of the week are flexible. Pay starts at $13.00!

    Objective:

    Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a wiling, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel.

    Principal Roles and Responsibilities:

    • Full Uniform and professional appearance at all times
    • Responsible for Front Desk Cash at all times during shift
    • Go above and beyond to create a great check-in and check-out guest experience
    • Complete all tasks on Front Desk Shift Checklists
    • Complete all brand required trainings
    • Maintain Cleanliness and organization of lobby area at all times
    • Maintain Cleanliness and organization of the front desk and back office areas
    • Detailed communication throughout all departments
    • Any other duties and tasks as assigned by management

    Physical Requirements:

    • Carry, lift, push, pull, move, items weighing up to 50 pounds on your own. Heavier items will be a team lift.
    • Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility.