Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

ABOUT BHI

Build Hope, Inc. (BHI) is a nonprofit affiliate of the Housing Authority of the City of Los Angeles (HACLA), created to deliver resident-focused programs that support education, digital access, economic mobility, and wellness across public housing communities. As a young and fast-growing organization, BHI is building out its internal systems while navigating a unique relationship with HACLA, requiring close coordination, public-private alignment, and the development of independent infrastructure over time.

OPPORTUNITY

We are seeking a detail-oriented, resourceful, and adaptable HR & Administrative Coordinator to support BHI’s internal operations. This is a hands-on role ideal for someone who enjoys taking ownership of processes, thrives in a fast-paced environment, and wants to help build the operational foundation of a growing nonprofit with a meaningful mission.

Reporting to the Director of Finance and Administration, this role will contribute across HR, finance, procurement, payroll, benefits administration, and general operations. The ideal candidate will take initiative to document and improve workflows and actively identify opportunities to strengthen internal systems.

ESSENTIAL FUNCTIONS

Administrative & Operations Support

Provide day-to-day support to the Executive Director and Director of Finance & Administration

Assist with scheduling, supply tracking, internal logistics, and file management

Help create, document, and refine standard operating procedures (SOPs) and administrative workflows

Coordinate with HACLA departments (e.g., IT, facilities) for service requests, issue resolution, or escalations

Support logistics and communication across departments and teams

Take ownership of assigned administrative processes, ensuring follow-through and accuracy

Conduct research and collect data to support special projects or operational improvements

Human Resources & Benefits Support

Assist with posting positions, screening resumes and candidates, and scheduling interviews

Support onboarding/offboarding processes, including forms, checklists, and access setup

Maintain personnel files and HR documentation in compliance with labor regulations

Coordinate benefit enrollments and updates through ADP, Ease, or equivalent systems

Draft or format internal HR communications, staff recognition blurbs, and engagement collateral

Ensure confidentiality and accuracy in all employee-related records and processes

Payroll & Timekeeping

Coordinate payroll processing, ensuring timesheets and leave balances are accurate and submitted on time

Maintain organized payroll documentation and assist with payroll-related reports

Finance & Procurement

Prepare and submit reimbursement requests and requisitions

Organize and track month-end financial documentation for audit readiness

Support finance system documentation, vendor tracking, and bookkeeping

Assist with procurement process

Support general compliance-related administration, such as registrations or filings

Internal Communications & Document Support

Draft or format internal materials, including SOPs, HR newsletters, and templates

Maintain consistent formatting and recordkeeping across internal documentation

Coordinate logistics and materials for meetings, trainings, or special initiatives

QUALIFICATIONS

2+ years of experience in nonprofit administration, HR, finance, or operations support

Bachelor’s degree preferred (especially in human resources, business, or related fields); equivalent experience will be considered

Familiarity with HR, payroll, or benefits platforms (e.g., ADP, Paychex)

Strong organizational skills with ability to manage multiple priorities and meet deadlines

Proficiency in Google Workspace and Microsoft 365 and comfort using platforms like Canva or PDF editors

Strong written and verbal communication skills

Familiarity with HR practices, payroll/timekeeping processes, and basic finance administration

Experience working with public agencies is a plus

Ability to interpret and apply internal policies and recommend process improvements

Self-starter who enjoys solving problems and building systems from the ground up

Comfort navigating change and evolving organizational structures

Demonstrated ability to take ownership of assigned processes and recommend improvements

Commitment to equity, inclusion, and community-centered work

Must possess a valid California Class “C” Driver’s License (or ability to travel locally as needed)

COMPENSATION & BENEFITS

This is a full-time, non-exempt position based in Los Angeles. Hybrid schedule is available, with some onsite presence expected each week and the option to telework on other days (with supervisor approval).

Additional Information

Pre-employment background check and drug/alcohol screening is required.

Flexible work from home options available.