Benefits:

401(k) matching

Dental insurance

Health insurance

We’re looking for a highly organized and motivated HR Administrator / Office Assistant to support both human resources and office operations. This hybrid role is essential in ensuring smooth day-to-day business functions, top-tier customer service, and accurate HR and financial administration in a fast-paced environment.

Key Responsibilities

Human Resources Administration

Maintain and update employee records, both digital and physical

Assist in payroll processing by providing relevant data such as absences, bonuses, and leaves

Coordinate and schedule interviews, orientations, and training sessions

Support onboarding processes and ensure compliance with HR policies and procedures

Respond to employee inquiries regarding HR-related matters

Administrative Support

Answer and direct phone calls, providing excellent customer service

Manage office schedules, appointments, and meetings

Prepare and distribute correspondence, memos, and reports

Maintain organized filing systems and office supplies inventory

Handle incoming and outgoing mail and emails

Assist with internal communications and customer correspondence

Finance & Bookkeeping

Handle accounts payable transactions

Maintain accurate financial records and organized files

Assist with accounts receivable processes when needed

Technology & Compliance

Coordinate office technology setup, maintenance, and backups

Prepare KPM reports and maintain accurate records

Manage subcontractor certifications, insurance, and other documentation needs.

Ensure compliance with corporate and third-party program requirements

Support marketing dept with administrative tasks as well as mailings, event planning, and website updates

What We’re Looking For

Required

High school diploma or GED (Associate degree in business/accounting preferred)

2+ years of experience in HR administration or office management

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Excellent communication, organization, and multitasking skills

Strong attention to detail and a proactive, problem-solving mindset

Ability to handle confidential information with discretion

Preferred

Knowledge of labor laws, payroll practices, and HR systems and best practices

Experience in the restoration, cleaning, or insurance industries

Familiarity with Xactimate® or other proprietary software

Working Conditions

Standard office environment with prolonged periods of sitting

Occasional lifting of office supplies up to 15 pounds

Why Join Us?

Supportive team culture

Variety in daily responsibilities

Opportunity to grow within the company

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.