HR Business Partner

Paul Davis Restoration, Inc.

HR Business Partner

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Medical, Dental, & Vision Benefits

    Opportunity for advancement

    Training & development

    Wellness resources

    401(k) matching

    HR Business Partner

    REMOTE POSITION Reports to: Director of Human Resources Salary: $90,000 - $100,000.00

    The HR Business Partner delivers day‑to‑day HR support for assigned business groups, including employee relations coaching, policy interpretation, compliance tasks, and workforce analytics to guide leaders and improve HR processes.

    ESSENTIAL DUTIES/RESPONSIBILITIES: Core Responsibilities (75%) :

    Act as the primary HR partner for assigned business groups.

    Use internal analytics (turnover, retention, employee feedback) to identify trends and guide leaders in addressing workforce challenges.

    Build and deliver a robust onboarding program that extends beyond Day 1

    Partner with managers to ensure new hires integrate successfully and have the support they need.

    Assist in administering our compensation philosophy, including COLA reviews and quarterly/annual incentive programs.

    Provide coaching to managers on pay practices, equity, and adjustments.

    Utilize critical thinking and a firm knowledge and understanding of all HR policies and procedures to provide coaching, guidance, and troubleshooting to supervisors and employees as necessary. Assist with investigations as needed.

    Provide support and timely issue resolution for various HR requests from employees and supervisors, typically received and processed through the ticketing system. Escalate issues requiring additional review or approval to leadership as needed.

    Assist the HR team in ensuring compliance with federal, state, and local employment laws and regulations, including ownership of assigned tasks on the HR Compliance Calendar.

    Gather and maintain data, compile reports, and help analyze HR metrics (e.g., turnover rates, time to hire, headcount hiring costs) to aid in decision-making.

    All other duties and projects assigned.

    Projects or Additional Duties Might Include Things Like: (25%):

    Leverage data and feedback from onboarding surveys to continuously improve employee experience.

    Partner with people leaders to use compensation analytics to maintain competitiveness and internal equity.

    Use workforce reporting and analytics to recommend process improvements and support business decisions.

    Partner with safety or operations leadership to support safety culture, ensuring HR practices support safe behaviors and compliance.

    Assist with benchmarking and best practice knowledge gathering, and sharing with stakeholders.

    Identify opportunities for improvement, develop and communicate initiatives or enhancements to improve retention.

    Coordinate and present training to supervisors about Paul Davis discipline protocols.

    Administer key HR functions such as applicant administration, including hiring documentation, background checks, and other pre-employment testing; onboarding/offboarding (including handling the administrative aspects of employee terminations); benefits administration, including open enrollment processes; leaves of absence, including FMLA; compensation; performance management; people KPIs, and policy administration.

    Create and maintain accurate employee data in HR systems (i.e., ADP), including data entry and regular audits to ensure data integrity. Other data maintenance of employee records as needed.

    Document new and existing HR processes. Create and publish job aids for HR processes that are employee and supervisor-facing.

    Suggest, coordinate, and deliver communications to increase employee participation in benefits, like 401K.

    Assist with policy implementation and change management for new benefits deployment.

    COMPETENCY - KNOWLEDGE, SKILLS, & ABILITIES:

    Computer literacy with MS Office Suite (Word, Excel, PowerPoint), MS Teams, SharePoint, Adobe, Zoom, etc.)

    Ability to understand business goals, research best practices, and recommend new approaches, policies, and procedures to affect continual improvements in business objectives, productivity, employee experience, and development of HR within the company

    Ability to develop strong trusting relationships to gain support and achieve results within the team and with stakeholders

    Excellent written and verbal communication skills with all levels of the organization

    Adept at dealing with and solving difficult personnel situations

    Proven ability to maintain confidentiality and handle sensitive situations with solid judgement and discretion

    Strong continual learning and self-improvement mindset

    Works comfortably under pressure and meets tight deadlines

    Strong troubleshooting, issue resolution, decision-making, and problem-solving skills

    Excellent organizational skills and the ability to handle multiple tasks simultaneously

    Meticulous attention to detail

    Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

    REQUIRED EDUCATION AND EXPERIENCE:

    3 + years of experience in human resources, preferably in a shared services environment

    Strong knowledge and application of employment laws and regulations

    Proficient in using HR software (e.g., ADP, PeopleSoft) and Microsoft Office Suite

    Exposure and understanding of multiple HR functions and best practices

    PREFERRED EDUCATION AND EXPERIENCE:

    Bachelor’s degree in human resources, business administration, or related field

    HR certification (e.g., SHRM-CP, PHR) is a plus

    Experience in process improvement initiatives within HR functions

    Physical Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Must be able to stay in a stationary position up to 100% of the time

    The person in this position occasionally needs to move about inside the office to access file cabinets, office machinery, etc.

    Must be able to observe and perceive information on a computer and documents

    Must be able to communicate and converse with customers over the phone

    Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and printer

    Occasionally will lift up to 10lbs

    Work Environment:

    The employee will work remotely from their home office and will be exposed to normal conditions of heat and air conditioning. Most work will be conducted over email, video conferencing, and telephone. Employees must have access to a stable internet connection when working out of the office. Employees must use the provided technology to securely connect remotely. The successful person must be productive with minimal supervision.

    Travel:

    This position may require up to 10% travel. This position may require travel for training and team meetings, and may also require travel to office locations.

    Reasonable Accommodation for Disability

    Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

    Disclaimer

    Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

    The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

    This is a remote position.