The HR Coordinator I is the behind-the-scenes superstar who helps keep the HR department running smoothly. From overseeing various administrative functions to assisting Properties with miscellaneous HR needs, this position is an essential member of the human resources team. This role requires a proactive problem-solver with excellent communication skills who is detail-oriented and thrives in a fast-paced environment.
ESSENTIAL RESPONSIBILITIES:
Administrative Tasks:
Payroll Processing:
- Responsible for processing payroll for the Corporate office and one Property, including any additional off-cycle needs.
- Monitor Massachusetts DUA.
Cross-Functional Collaboration:
- Collaborate with and assist other departments (such as IT, Accounting/Finance, Marketing/Sales, etc. ) on ad hoc projects.
Employee Engagement / Event Planning and Coordination:
- Organize and/or assist with Corporate-sponsored activities, events, conferences, community engagement, or company gatherings. This includes managing logistics, coordinating vendors, and ensuring a seamless experience for attendees.
Project Coordination:
- Assist with special projects or initiatives within the organization. This could include Committees/Teams/Task Forces/etc.
Corporate Employee Onboarding and Offboarding:
- Oversee new employee orientation and exit processes, such as location setup/disassembly, distributing/collecting company assets, and assigning employee lock codes.
- Create and distribute monthly new hire and termination reports for the Company.
- Assist in maintaining personnel files.
Communication:
- Oversee engaging content for Corporate communications - including online platforms, newsletters, bulletin boards, etc. Analyze metrics to track and improve engagement.
- Committed to supporting a positive work environment.
- Assist in maintaining HR databases.
Additional Responsibilities:
- Manage Corporate Sabbatical program data.
- Collect and track liability insurance claims and collaborate with appropriate insurance channels.
- Manage Corporate LOA, STD, PFML, COBRA, and others.
- Oversee annual EEO and HIRD reporting.
- YES (Year End Summary) reviews (3x per year) / ACA review and reporting.
- Assist the HR teams with ad hoc tasks/projects.
- Monitor and distribute electronic faxes.
- Other duties as assigned.
HR Coordinator Tasks:
HRIS/Directory Management:
- Responsible for reviewing and approving new hires, separations, and employee changes within HRIS timely and accurately.
- Submits and reviews employee background screenings.
- Assist with updating publications and directories with employee information.
HR Support:
- Ensures compliance with local, state, and federal regulations.
- Serve as the HR liaison between PEO and Properties.
- Assist Properties by answering questions about policies, benefits, and HR processes.
- Monitor LOA employees at designated Properties and assist GM’s with appropriate action steps per leave type.
- Assists with employee discipline in accordance with company policy and best practices.
- Assist with H2B and J1 processing in participating hotels.
- Assists with recurring HR activities, including, but not limited to: Open Enrollment, Annual performance reviews, GM salary increases and bonus payments, and Exit interviews.
- Provides Property support for various initiatives and projects in alignment with HR, including but not limited to: EEOM, EEOQ, and EEOY letters, Onboarding, Training, Annual reviews, Job postings, Location-specific action plans.
Policy Enforcement and Safety:
- Assists with Compliance reporting and maintenance of labor postings
- Maintain ongoing support with each Property about their Safety Program and compliance with the Safety policy.
- Enforce Company policies related to procedure, safety, and security.
Data Analysis and Process Optimization:
- Identify inefficiencies and streamline HR processes. This could involve automating repetitive tasks, improving workflows, and enhancing productivity.
- Collect and analyze data related to employee efficiency, resource utilization, and productivity.
Other duties as assigned.
CHARACTERISTICS / QUALIFICATIONS:
- Bachelor’s Degree or the equivalent combination of experience and education required.
- 1 – 3 years of HR experience required. Experience in a hotel or related industry is preferred.
- SHRM-CP or PHR is preferred.
- Working knowledge of HRIS systems. Experience with PEO is a plus.
- Knowledge of Microsoft Office programs. Strong proficiency in Excel is required.
- Prior work experience with a high workload and a fast-paced environment.
- Strong interpersonal skills and ability to create positive relationships across all levels.
- Commitment to providing a high level of customer service.
- Excellent organizational and time management skills with strong attention to detail.
- A high degree of professionalism, integrity, and the ability to maintain confidential information.
WORKING HOURS / TRAVEL:
- This position is based in-office, Monday - Friday, 40 hours per week. Additional hours are sometimes required.
- This position requires a minimum of travel to designated Properties every quarter. Additional visits may be necessary.
COMPENSATION:
- This position is hourly.
- Compensation ranges from $28 - $33/hour based on experience.
- Annual compensation increases are primarily based on performance.