The HR Coordinator IV serves as an integral resource within the Human Resources team, specializing in employee and labor relations and training. This role is responsible for leading investigations, ensuring compliance with labor laws, developing and delivering training programs, and advising leadership on employee relations matters. The Coordinator IV acts as a trusted partner to management and employees, fostering a fair, consistent, and legally compliant workplace culture.

ESSENTIAL RESPONSIBILITIES:

Employee & Labor Relations:

• Serve as the primary liaison for employee relations investigations, including harassment, discrimination, misconduct, and policy violations.
• Document findings, prepare reports, and recommend corrective actions in alignment with company policy and legal requirements.
• Partner with General Managers and leadership to ensure consistent application of disciplinary actions and performance management practices.
• Provide guidance on progressive discipline, terminations, and corrective action plans.
• Monitor timely completion of employee reviews and performance improvement plans.

Training & Development:

• Design and deliver training programs on workplace conduct, anti-harassment, diversity & inclusion, conflict resolution, and labor law compliance.
• Facilitate workshops for managers on effective employee relations practices, investigations, documentation standards, and other related fundamental/growth-related topics.
• Collaborate with HR leadership to identify training needs across Properties and implement tailored learning solutions.
• Track training completion and evaluate effectiveness through feedback and performance metrics.

Compliance & Policy Enforcement

• Ensure compliance with federal, state, and local labor laws, including but not limited to FLSA, FMLA, ADA, Title VII, time reporting, and OSHA requirements.
• Maintain and update employee handbooks, policies, and labor postings to ensure compliance with current regulations.
• Partner with legal counsel and HR leadership on employee lawsuits and other legal matters.
• Conduct audits of HR practices across Properties to ensure adherence to company standards and legal obligations.

Employee Engagement & Culture:

• Support initiatives that promote a positive, inclusive, and respectful workplace culture.
• Provide coaching to managers and employees to strengthen communication and collaboration.
• Partner with leadership to develop strategies that reduce turnover and improve employee satisfaction.
• Lead employee survey initiatives and assist with implementation of action plans based on data results.

Data Analysis & Reporting:

• Analyze employee relations trends, including turnover, grievances, and disciplinary actions, to identify root causes and recommend solutions.
• Prepare reports on investigations, training outcomes, and compliance metrics for HR leadership.
• Use data to proactively address workplace issues and improve organizational effectiveness.

Additional Responsibilities:

• Collaborate cross-functionally with other departments to support HR initiatives.
• Assist with special projects, task forces, and committees focused on employee relations and compliance.
• Provide guidance to internal HR Coordinators I–III, serving as a mentor and subject matter expert.
• Serves as the backup to the HR department leader, stepping in as needed to ensure continuity of leadership while managing duties within a limited and clearly defined scope.
• Other duties as assigned.

CHARACTERISTICS / QUALIFICATIONS:

• Bachelor’s degree required; Master’s degree in HR, Business, or related field preferred.
• SHRM-CP/SCP, or PHR/SPHR certification strongly preferred.
• 7–10 years of progressive HR experience, with at least 3 years focused on employee relations and investigations.
• Experience in hospitality or multi-property/multi-site environments is highly desirable.
• Strong knowledge of employment law, labor relations, and compliance requirements is required.
• Exceptional communication, facilitation, and conflict resolution skills.
• Advanced proficiency in HRIS systems and Microsoft Excel. Experience with PEO is a plus.
• Demonstrated ability to autonomously lead projects, train others, and influence organizational culture.
• Commitment to providing a high level of customer service.
• Excellent organizational and time management skills with strong attention to detail.
• A high degree of professionalism, integrity, and ability to maintain confidential information.

WORKING HOURS / TRAVEL:

• This position is based 100% in-office, Monday - Friday, 40 hours per week. Additional hours are sometimes required.
• Travel to Properties is required as needed to conduct investigations, deliver training, and support leadership. Additional visits may be required.

**
**

COMPENSATION:

• This position is classified as Salary Exempt per FLSA guidelines.
• Initial compensation ranges from $80,000 - $95,000 based on experience.
• Annual compensation increases are primarily based on performance and organizational impact. Tenure is also considered.