JOB SUMMARY:
The Human Resources Coordinator plays a crucial role in supporting the corporate HR department and ensuring efficient and smooth HR operations across hotel operations. This position is responsible for coordinating various HR activities, maintaining employee records, assisting with recruitment and onboarding, and providing excellent service to managers and associates on HR-related matters. The HR Coordinator works closely with corporate and property teams to maintain compliance, streamline processes, and foster a positive workplace culture.
ESSENTIAL FUNCTIONS:
Manages the recruitment process and hiring process for hourly positions, ensuring timely and effective staffing. Assists with the coordination of Onboarding programs.
Provide HR support to General Managers and associates, offering guidance on employee relations issues and escalating concerns to the HR Director when necessary.
Reviews hourly Corrective Action forms and ensure consistency in employee relations practices.
Maintains accurate, complete, organized, and confidential HR records in a timely manner, including but not limited to personnel files, I-9’s, workers’ compensation, training, and health insurance records. Manages HR files and folders on shared network drives, ensuring forms and documents are kept updated and readily available.
Conduct weekly, monthly, quarterly, and annual audits to ensure compliance (e.g. quarterly audits of 1-9 files).
Manage and assign training courses for all staff, track completion (e.g., harassment prevention, human trafficking awareness).
Manage Human Resources Central Email correspondence.
Support the administration of Leave administration and tracking.
Support the administration of employee benefits programs, including calculating/tracking eligibility, maintaining HRIS database, responding to employee inquiries regarding benefits, helping with the monthly reconciliation of carrier billing statements, and assisting with the administration of the annual open enrollment process.
Coordinates all workers compensation claims, including filing the claim with the carrier, responding to requests for information, monitoring RTW programs, and ensuring records are maintained. Acts as liaison between injured workers, GMs and the carrier.
Responds to all government agency correspondence per the pre-established procedures.
Responds to all employment verifications, pay history inquiries, and other requests for information timely and accurately.
Ensure compliance with company policies and legal requirements in all HR practices. Monitors compliance with applicable local, state, and federal labor laws, working closely with the HRD to ensure requirements are met. Research applicable labor laws staying abreast of the changing work environment in California and at the Federal level.
Maintain the Injury and Illness Prevention Program (IIPP) and Emergency Response Plan (ERP) for the Corporate Office.
Provide administrative support to the HR department, including preparing reports and handling correspondence, including agency requests, in a timely manner.
Assists with payroll/HRIS data entry in accordance with the established procedures.
Conducts other tasks and duties as assigned by Director.
Maintain a positive work environment by promoting the company's values and culture.
QUALIFICATIONS AND REQUIREMENTS:
Education:
High School diploma or equivalent required.
Bachelor's degree in human resources, Business Administration, or a related field preferred.
Work Experience:
Minimum of 2 years of experience in an administrative role, preferably in human resources and within the hospitality industry.
Demonstrated experience with HRIS strongly preferred.
Proven track record of managing records and handling confidential information with discretion.
Physical Requirements:
Sedentary work: Defined as working primarily in an office setting where the team member is provided with a workspace such as an office or cubicle. The team member sits in his/her workspace for over 90% of the workday. Associate may be required to lift 10 pounds maximum and occasionally lift and carry small items or tools. Walking and/or standing are minimally required.
Knowledge, Skills, and Abilities:
Consistently demonstrates an adherence to company policies and procedures.
Understanding of HR principles, practices, and procedures.
Maintains a positive and professional attitude and demeanor at all times.
Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
Effective communication skills, with the ability to present information clearly in one-on-one and group settings with all levels of staff.
Ability to manage and prioritize multiple tasks and projects in a fast-paced environment.
Familiarity with HRIS platforms. Experience with Paycom is preferred.
Excellent written and verbal communication skills.
Strong problem-solving skills and attention to detail.
Ability to work independently and collaboratively in a team environment.
Familiarity with labor laws and regulations applicable to the hospitality industry.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR-related software.
Fluency in the Spanish language strongly preferred.