Job Description
TEMP TO HIRE
We are seeking a Customer Service Representative (Logistics)
You will be responsible for helping customers by providing product and service information and resolving technical issues.
RESPONSIBILITIES:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
- Previous experience in customer service, sales, or other related fields
- Must have schedule flexibility- ability to work overtime and weekends if needed
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Logistics experience is a plus
- Bilingual Spanish is a plus