Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Logistics Customer Service Router

HR Direct

Logistics Customer Service Router

Jamesburg, NJ
Full Time
Paid
  • Responsibilities

    Job Description

    TEMP TO HIRE 

    PHYSICAL AND MENTAL DEMANDS:

    • Monday through Friday 8am – 5pm.
    • Workweeks more than 40 hours may exist periodically through the year during busy season with occasional weekend work.
    • Must be able to work in a fast paced, team-oriented environment dedicated to satisfying the customer and achievement of safety, quality and productivity goals in a time sensitive environment.
    • General office working conditions.
    • Requires the ability to frequently sit and use hands in a repetitive motion on the computer.
    • Occasionally requires the ability to lift/carry boxes up to 20 lbs.

    ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED OR REQUESTED:

    • Contact retail traffic department via retailer website, phone, and email
    • Submit all required information from retailer into the retailer website portal to include purchase order and shipping window - – Walmart Retail Link, Transplace, MacysNet, etc
    • Review shipping guides to study the necessary requirements for shipment.
    • Monitor the shipping process depending on retailer specific instructions.
    • Ongoing management of the open order report.
    • Responding promptly to customer inquiries
    • Schedule shipments for orders ready for processing.
    • Notify drivers on requirements of the loads as needed to facilitate movement.
    • Must be familiar with online routing routines.

     

    QUALIFICATIONS

    • Minimum of 3 years routing experience with a Logistics, Trucking or 3PL.
    • Proficiency with Microsoft Office (Word, Excel, Outlook).
    • Basic math skills for practical applications.
    • Excellent Communication skills when dealing with customers and coworkers via telephone, two-way radio and email, and able to maintain a positive, professional manner at all times.
    • Excellent command of written and spoken English.
    • Ability to understand problems involving several variables in standardized situations.