Benefits:

Dental insurance

Health insurance

About Us

We are a fast-growing wireless retail organization dedicated to delivering exceptional customer experiences. Our team supports multiple store locations and service departments, and we are looking for an experienced HR Generalist who can thrive in a dynamic, high-volume environment.

Position Summary

The HR Generalist will support all day-to-day HR functions including recruiting, onboarding, employee relations, compliance, benefits, performance management, and HR reporting. This role plays a key part in supporting our retail, sales, and technical teams across the organization.

Key Responsibilities

Recruitment & Talent Acquisition

Recruit and onboard sales associates, store managers, customer service reps, and technicians

Conduct interviews, background checks, and new hire orientations

Partner with hiring managers to meet staffing needs across locations

Employee Relations

Assist employees with HR inquiries and resolve workplace issues professionally

Counsel managers on performance and discipline

Support positive employee engagement across all stores and departments

Training & Development

Coordinate new hire training and ongoing development

Ensure team members stay updated on policies, systems, and product knowledge

Compliance & HR Administration

Maintain employee records and ensure adherence to labor laws

Manage timekeeping, attendance policies, and corrective action procedures

Support leaves of absence, safety, and workers' compensation processes

Benefits & Payroll Support

Assist employees with benefits enrollment and questions

Help process payroll changes, timecard discrepancies, and PTO requests

Qualifications

3+ years of HR experience (retail or wireless industry preferred)

Strong knowledge of HR practices, labor laws, and employee relations

Experience with high-volume recruiting

Excellent communication and problem-solving skills

Ability to work in a fast-paced environment with shifting priorities

Proficiency in HRIS, scheduling systems, and Microsoft Office

What We Offer

Health, dental, and vision benefits

Supportive team environment

Growth opportunities within a rapidly expanding company