HR Generalist

S

Serv Recruitment Agency

HR Generalist

Albuquerque, NM
Full Time
Paid
  • Responsibilities

    Optimum and Southwest Women's Oncology are seeking a dedicated and driven HR Generalist to join our high-performance team in Albuquerque, New Mexico.

    Who We Are

    Optimum and Southwest Women's Oncology are two sides of the same coin, precision performance and profound compassion.

    At Optimum, we help people become the best versions of themselves, combining cutting-edge medical science, biohacking, aesthetics, and human potential into a single ecosystem of vitality. At SWWO, we help women triumph over gynecologic illness through skill, courage, and heart. Together, we're building something rare: a culture where clinical excellence meets human flourishing — where our team thrives as much as our patients and clients do.

    Who You Are

    You're a highly organized and proactive HR professional who understands that great HR isn't just about policies, it's about supporting people, building trust, and keeping operations running smoothly.

    You enjoy working at the intersection of people, process, and performance. You are detail-oriented, solutions-focused, and capable of managing a wide range of HR responsibilities in a fast-moving healthcare environment.

    You bring structure to complexity and take pride in creating organized systems, accurate documentation, and smooth employee experiences from hiring through onboarding and beyond.

    You thrive in environments where expectations are high, the pace is fast, and your work directly supports both the team and the mission of the organization.

    What You'll Do

    HR Operations & Administration

    • Support day-to-day HR operations across Southwest Women's Oncology and Optimum.
    • Maintain accurate employee records, HR documentation, and HRIS data.
    • Assist with implementation and administration of HR policies, procedures, and programs.
    • Support internal HR reporting, data tracking, and documentation management.
    • Ensure employee files and documentation remain compliant with regulatory and organizational requirements.

    Recruiting & Onboarding

    • Support recruitment efforts including job postings, interview coordination, candidate communication, and hiring logistics.
    • Coordinate and execute onboarding processes to ensure a smooth and welcoming new hire experience.
    • Manage onboarding documentation, background checks, and required employment verifications.
    • Partner with hiring managers to ensure timely and organized hiring processes.

    Credentialing & Compliance

    • Support provider credentialing and re-credentialing processes for physicians, advanced practice providers, and clinical staff.
    • Maintain accurate credentialing files and ensure all certifications, licenses, and regulatory requirements remain current.
    • Coordinate credentialing documentation with insurance payers, hospitals, and regulatory bodies as required.
    • Monitor and track expiration dates for licenses, certifications, and mandatory healthcare credentials.

    Employee Relations & HR Support

    • Serve as a point of contact for employee HR inquiries and provide guidance on policies and procedures.
    • Support the Head of HR with employee relations matters, documentation, and follow-up actions.
    • Assist with investigations, documentation, and resolution of workplace issues when required.
    • Promote a positive employee experience aligned with company culture and values.

    Benefits & Payroll Coordination

    • Support benefits administration including enrollment, employee questions, and vendor coordination.
    • Assist with benefits communications and documentation.
    • Partner with Finance and HR leadership to ensure payroll information is accurate and timely.

    HR Programs & Performance Support

    • Assist with coordination and administration of HR programs including performance reviews, compensation reviews, and engagement initiatives.
    • Help track timelines and documentation related to HR program cycles.
    • Support leadership with HR reporting and preparation for HR initiatives.

    What You Bring

    • 3–5 years of HR experience in a Generalist or HR Operations role.
    • Experience supporting HR functions in healthcare, medical practice, or regulated environments preferred.
    • Strong knowledge of HR operations including recruiting, onboarding, employee relations, and HR administration.
    • Experience managing credentialing for providers or clinical staff strongly preferred.
    • Familiarity with employment law and HR compliance requirements.
    • Strong organizational and documentation management skills.
    • Excellent communication and interpersonal skills.
    • High level of discretion and professionalism when handling confidential information.
    • Proficiency with HRIS systems and productivity tools (Google Workspace, Microsoft Office, etc.).
    • HR certification (PHR, SHRM-CP) is an asset.

    The Optimum/SWWO Culture

    We move fast, think long-term, and care deeply.
    We don't reward activity; we reward impact.
    We hire individuals who can self-manage, over-deliver, and elevate the people around them.
    We believe kindness and accountability are not opposites — they're inseparable.

    If you crave comfort, this isn't it.
    If you crave mastery, meaning, and measurable impact — welcome home.

    Compensation & Benefits

    Competitive salary, leadership bonuses, health & wellness coverage, and a 401(k) — but more importantly, the chance to build a legacy.

    Note: This is an full-time in-office position at our Albuquerque New Mexico office.