Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking an HR & Operations Support Coordinator to join our team! As a HR & Operations Support Coordinator, you will support the agency in maintaining regulatory compliance, issuing Plans of Correction, facilitating performance reviews, and promoting staff growth. This independent contractor will work with leadership to identify areas of concern, guide corrective actions, and strengthen team effectiveness across group home and community-based settings. Ultimately your success will be measured by the success of those around you, and how well you can identify new opportunities for staff development. The ideal candidate has exceptional problem-solving skills, experience building people, and the ability to work with several performance issues simultaneously.

Responsibilities Compliance & Oversight

Review documentation, processes, and practices for alignment with APD, AHCA, and other governing bodies

Identify areas of non-compliance and develop written Plans of Correction (POC)

Support internal audits and readiness for external monitoring visits

Provide feedback to management on areas requiring immediate attention

Staff Development & Team Building

Assist in conducting or organizing performance evaluations for direct care staff

Recommend professional development activities and on-the-job coaching needs

Offer guidance on corrective action plans and improvement tracking

Facilitate occasional team check-ins or morale-building sessions (as needed)

Documentation & Communication

Maintain clear, professional records of POCs and staff evaluations

Communicate findings and recommendations in writing.

Meetings for scheduled updates

Qualifications

Exceptional communication and interpersonal skills

Strong attention to detail

Demonstrated experience developing employees

The ability to work well independently

Experience with managing caregiving staff, a plus