Job Title - Assistant Human Resource

Location- San Jose, CA (Hybrid)

** Description:**

LOCAL CANDIDATES ONLY

Hybrid role, with working primarily from home. Must be located within the greater San Francisco/Bay Area and able to work in the Oakland General Office (OGO) as needed approximately once/week.

• Workers must be able to use personal or supplier issued laptop with Citrix (i.e. remote) access to Client's systems.
• Work requires double monitors. client is willing to reimburse for "one" monitor, provided the cost is pre-approved.

_ TOP THINGS/SKILL SETS LOOKING FOR IN A CANDIDATE:_

SAP Experience, HR experience, Customer Service experience, Basic Office Application experience.

_ Responsibilities:_

• HR operations support

1. HR contact center support for internal employees
2. Handling calls, tickets, online transactions, contractor onboarding/offboarding in a high-volume environment

• Compliance

1. Employment eligibility verification
2. Contingent workforce supplier status
3. HR policy compliance

• Records Maintenance/Reporting
• Enters and maintains employee and organizational records

1. Process Improvement

• Suggest and implements process improvements to increase efficiency

** Requirements**

_ Required_

• 3 years HR operations support experience
• Detail orientation to evaluate tickets, online transactions, and phone requests
• Experience with a variety of computer systems

1. Excellent customer service skills
2. Efficiency to work in high volume environment with detailed work requiring a high level of accuracy
3. Experience with working with highly confidential employee data