Job Description

This position will support our practice by handling collections matters after judgment is obtained to collect on those judgments. This position will enter judgments, request FIFAs, conduct asset searches, draft and file post-judgment documents, as well as organize and maintain files and update client accounts and ledgers. In addition, this position will support inbound and outbound calls to collect overdue payments on behalf of clients. This position acts as a liaison between clients and homeowners and manages overdue accounts. This position also prepares Payment Plans and other legal documents such as Pre-Suit arrangements, Post Judgement arrangements, and Consent Judgements, as well as organizing and maintaining files and updating client accounts and ledgers.

To be successful in this role, you will need to be proficient with Microsoft Office applications such as Word, Excel and Outlook. You will also need to be able to multitask effectively, communicate well, and thrive in a fast-paced, team-oriented environment. You should have the computer and technical knowledge to conduct legal research, as well as strong analytical, communication, and organizational skills. This position also requires you to be proactive, professional, and committed to providing attentive support, both internally to our organization, and externally to clients and courts, and ensuring consistent and efficient operations in our post-judgment process.

Post Judgement and Collection Paralegal Duties:

• Perform records research and pull supporting documentation including conducting searches on LexisNexis Accurint, EquityDepot, Georgia Public Notices, PACER, GSCCCA.org, and various client management systems.
• Organize, maintain, and track documents in electronic filing systems, including updating notes and documents, and ensuring that post-judgment matters stay up-to-date.
• Organize, maintain, and update account ledgers.
• Verify receipt of final orders/judgments from the courts and enter properly into file management system, and if required, draft and file Motions to Amend.
• Prepare FIFA requests and keep FIFAs current, renewing through Nulla Bona or Petition for Sciere Facias processes, as needed.
• Conduct Post-Judgment Asset searches both though social media searches and through submitting accounts to an asset search vendor.
• Handle garnishment actions including, but not limited to, preparing garnishments for attorney, and reviewing, filing, serving, and sending notice to Defendants, condemning funds, and obtaining default judgments against garnishees where appropriate.
• Manage service of process.
• File with Court any Consent Judgment/Agreement.
• Process incoming homeowner payments, review payment plans to ensure payments are timely, and process incoming payoff requests.
• Other duties as assigned.

Collection Counselor Duties:

• Perform factual research and records research with supporting documentation including skip trace.
• Gather, organize and arrange legal documents for attorney review.
• Organize, maintain and track documents in a paper and/or electronic filing system and update client files in AppLega.
• Review settlement offers and send to clients for approval and/or negotiate payment plans.
• Prepare Pre-Suit Arrangements/Settlement Letters.
• Prepare Post Judgement Arrangements/Settlement Letters.
• Prepare Consent Judgements and e-filing with court.
• Prepare Default Letters to Homeowners.
• Prepare Collection Letters and Verification of Debt Letters.
• Enter all agreed upon prepared legal documents and payment plans into AppLega.
• Check and edit legal forms and documents for accuracy.
• Follow federal and state laws as it pertains to FDCPA.
• Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Associate degree or certificate program in paralegal studies preferred.
• 2-3 years legal support experience as a Paralegal or Legal Assistant.
• Knowledge of legal principles and practices related to the collection of debt.
• Thorough knowledge of legal terminology, legal communication principles and practices.
• Legal research experience preferred.
• In-depth knowledge of local, state, and federal laws and regulations.
• Relevant computer software knowledge and experience.
• Customer Service skill and Team Work ethic required.
• Must be able to effectively multi-task, manage time-sensitive documents, and work in a fast-paced and often stressful environment with minimal oversight.
• Ability to prioritize effectively under competing deadlines and tasks.
• Excellent oral and written communication skills.
• Comfortable with numbers and spreadsheets to build out account ledgers.
• Organized and detail-oriented.
• Aptitude for Analytical and critical thinking.
• Proficient in Microsoft Outlook, Excel and Word.
• Ability to maintain confidentiality of privileged information.
• Team oriented.
• Quick learner.

We are an Equal Opportunity Employer.