Job Title: HR & Payroll Coordinator
Reports to: HR Manager
Employment Status: Full-Time
Classification: Non-Exempt
Location: Onsite Newton, NC
Work Schedule: Monday-Friday with occasional weekends.
Travel: As required for execution of job duties.
Supervision: None
Pay: $22.00 to $24.00/hour
Position Summary: The HR & Payroll Coordinator is accountable for daily HR operations, payroll preparation, and front office functions for the site. This role demonstrates Service With Knowledge® by acting as a key point of contact for employees, applicants, and visitors while ensuring accurate timekeeping, attendance tracking, and timely submission of payroll inputs to Corporate Payroll. The HR and Payroll Coordinator maintains a strong customer service focus, assists with onboarding and orientation activities, and supports benefits administration, recordkeeping, and compliance tasks. This position requires exceptional attention to detail, professionalism, integrity, and confidentiality, and plays an important role in keeping HR, payroll, and front office processes running smoothly and efficiently.
Essential Functions:
Front Desk & Office Support
• Serves as the first point of contact for employees, applicants, and visitors, including greeting, badging, call routing, and maintaining a professional lobby presence.
• Manages the front desk calendar; receives and sorts mail and deliveries; and maintains clean, organized common areas and stocked office supplies.
• Posts required notices and HR communications on bulletin boards and digital channels in coordination with HR.
Employee Support & Customer Service
• Acts as the primary contact for employee inquiries related to timecard corrections, Paycom access, and paycheck questions.
• Provides employees with assistance in completing Paycom self service tasks and system navigation.
Timekeeping & Attendance
• Oversees daily timekeeping for local employees in Paycom, ensuring accurate punches, shift differentials, approvals, and timely corrections.
• Reviews missing punches, flagged exceptions, and attendance discrepancies; collaborates with supervisors to ensure timecards are approved before payroll deadlines.
Attendance Point Program
• Maintains accurate daily timekeeping records and escalates discrepancies to supervisors for correction.
• Administers the Attendance Point Program, including logging occurrences, calculating and tracking points, issuing notices, and communicating regular updates to employees and managers.
• Maintains confidential time and attendance files in accordance with company policy and Health Insurance Portability Accountability Act (HIPAA) where applicable.
Local Payroll Support
• Accountable for preparing and submitting required payroll inputs to Corporate Payroll by established deadlines.
• Conducts pre processing audits (hours, PTO, premiums, shift codes) to identify and correct errors before corporate payroll finalization.
• Distributes physical paychecks or pay stubs at the site.
Employee Data Maintenance
• Enters and maintains new hire, transfer, and termination updates in Paycom.
• Ensures employee demographic and job data is accurate for payroll processing by Corporate Payroll.
Leave, PTO & Absence Tracking
• Maintains and audits PTO, sick, bereavement, and other leave requests.
• Processes Family Medical Leave Act (FMLA) and other protected leave timesheets with HR oversight.
• Monitors and tracks NC specific leave requirements (e.g., volunteer firefighter or military leave).
Onboarding & Benefits Support
• Coordinates production interview scheduling, candidate communication, and front desk check ins for interviews and orientation days.
• Prepares new hire packets, collects I-9 and onboarding documents, and ensures accurate initial data entry in HRIS/timekeeping systems.
Compliance, Confidentiality & Service
• Protects confidential employee information and follow HIPAA file segregation practices for health-related records.
• Supports accurate posting of federal and state labor notices and assists HR with proper document retention.
Other Duties
• Assists with local interview note taking or coordination upon request.
• Supports benefits open enrollment activities and routine benefit administration as needed.
• Assists with planning, scheduling, and logistics for training sessions and company events.
• Provides general administrative support to HR and site leadership as assigned.
• Performs other related duties as needed to support office operations and HR functions.
This is not meant to be a comprehensive listing of activities, duties, and responsibilities. These items may change, or new items may be assigned with or without notice.
Experience and Education Requirements
• High school diploma or GED required.
• Associate's Degree in Human Resources, Business Administration, or related field preferred.
• A combination of education and relevant experience may be considered in place of a degree.
• At least two years of experience in HR, payroll, or administrative support required.
• Experience working in a confidential, customer service oriented role required.
• Experience with Paycom or another HRIS/timekeeping system strongly preferred.
• Prior experience supporting timekeeping, attendance tracking, front desk operations, or employee-facing HR tasks is highly desirable.
Knowledge, Skills, and Abilities (KSA's) Required
• Knowledge of basic payroll practices, including timekeeping, attendance rules, overtime, PTO, and wage/hour fundamentals.
• Working knowledge of HRIS or timekeeping systems (Paycom preferred), with the ability to learn new systems quickly.
• Strong attention to detail and accuracy in data entry, recordkeeping, and document management.
• Excellent customer service and communication skills, with the ability to interact professionally with employees, applicants, and visitors.
• Ability to maintain confidentiality, including handling sensitive payroll, personnel, and medical information in compliance with company policies and HIPAA requirements.
• Strong organizational and multitasking abilities, with the capacity to manage front-desk operations while supporting HR and payroll workflows.
• Proficiency in Microsoft Office applications, especially Outlook, Excel, and Word.
• Ability to interpret and apply basic HR policies and procedures and escalate complex issues appropriately.
• Ability to work independently and as part of a team, using initiative to troubleshoot issues and ensure timely completion of tasks.
• Strong problem-solving skills, with the ability to identify discrepancies and take proactive steps to resolve them.
• Ability to use Microsoft Office, other computer programs, and technology.
Other Qualifications
• Valid Driver's license with acceptable driving record.
Physical Requirements
The physical demands listed are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Modified “light duty” restrictions may be arranged as needed and when available for job-related injuries or illnesses.
While performing the duties of this job, the employee is required to:
• Sit for extended periods while working at a computer using Paycom, email, and other tasks while staffing the front desk.
• Use hands for repetitive work such as typing, filing, handling mail, and operating standard office equipment.
• Walk through the facility distribute mail and support daily operations.
• Maintain hearing ability to communicate over the phone and in person.
• Maintain visual acuity to read printed documents and computer screens; distinguish small font and data fields in HRIS/timekeeping; ability to see color indicators/alerts on screen.
• Lift and carry office supplies weighing up to 20 pounds.
Working Conditions
• Environment: Primarily works in an office setting. There may be occasional exposure to lab, manufacturing, and warehouse environments. Exposure to noise, dust, moving machinery, and temperature variation may occur in manufacturing and warehouse settings.
• Safety Requirements: Must adhere to all company safety policies, wear appropriate personal protective equipment (PPE), and comply with OSHA and facility safety standards.
EEO Policy Statement:
Gusmer Enterprises, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Gusmer will also consider requests for reasonable accommodations made by applicants and employees on an individualized basis, including those based on disabilities and sincerely held religious beliefs, where such accommodations do not impose an undue burden on the business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.