Job Description

Join our Employee Services team and play a key role in delivering a seamless, high-quality employee experience from day one. As an HR Support Coordinator, you will serve as a primary administrative and project support partner to our HR Centers of Excellence, helping drive efficient, compliant, and people-centered HR operations.

This role is ideal for someone who is highly organized, detail-oriented, and customer-focused, with a passion for supporting employees and improving HR processes.

_ Temp-to-Perm Note:_
This role is structured as a temporary to permanent opportunity, with an expected conversion to a full-time position within approximately 3 to 6 months based on business needs and individual performance. This is an opportunity to make an immediate impact while building toward a long-term career with Chamberlain University.

What You’ll Do:

New Hire & Onboarding Support

• Support end-to-end HR processes, including offer letter generation, background check tracking, and new-hire documentation for domestic and international colleagues
• Coordinate onboarding logistics, track progress, and proactively troubleshoot issues to ensure a smooth new-hire experience
• Administer the I-9 verification process, ensuring compliance with all regulatory requirements

HR Operations & Data Management

• Process and support personnel changes (job changes, transfers, promotions, status updates), ensuring accuracy, compliance, and timely system updates
• Maintain job codes and job descriptions to ensure alignment and accuracy
• Partner with the HRIS team to maintain data integrity within the HCM system
• Support operational workflows related to internal job changes, data updates, and system processes

Employee Support & Service Center

• Serve as a key contributor within the askHR Service Center, responding to inquiries related to payroll, compensation, benefits, HR systems, and policies
• Provide timely support in line with established service level agreements
• Deliver a customer service–focused experience, resolving issues efficiently and effectively

Compliance, Records & Employee Relations Support

• Manage and support unemployment claims processing, including documentation, tracking, and coordination with internal teams and external agencies
• Track separation agreements and assist former employees with post-separation benefits questions
• Maintain employment records and support Employee Relations and Legal teams by producing personnel files as needed
• Handle sensitive information with confidentiality, professionalism, and sound judgment, escalating issues appropriately

Reporting, Projects & Collaboration

• Prepare and generate reports (including new-hire reports) for various stakeholders
• Collaborate with cross-functional HR teams to support projects and initiatives
• Contribute to ongoing process improvements and perform other duties as assigned
• Ensure compliance with all organizational policies, procedures, and standards

Why Join Us?

You’ll be part of a collaborative HR team that values partnership, continuous improvement, and delivering a best-in-class employee experience. This role offers the opportunity to build broad HR knowledge, contribute to meaningful projects, and make an immediate impact across the organization.

Qualifications

• Bachelor’s degree in Human Resources or a related field (required)
• Minimum of 1 year of experience in HR Shared Services, Talent Acquisition, Human Resources, or a related field (required)

Skills & Competencies

• Exceptional time management, organization, and attention to detail
• Proven ability to multi-task, work independently, and meet deadlines in a fast-paced environment
• Strong written and verbal communication skills with a customer-service mindset
• Proficiency in Microsoft Office (Excel, PowerPoint) and experience working in HR systems and databases
• Strong problem-solving skills and comfort working with HR data

#CVSA

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $27.00 and $32.86. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation